Chapter 1 - overview of communication

Question 1

Communication apprehension

Answer 1

The fear of anxiety when communicating in an environment where you are not comfortable in. (give an example)

Question 2

Symbol

Answer 2

Something that doesn’t look or feel like what it represents, but there is an agreement to use it that way. (give an example)

Question 3

Sign

Answer 3

A natural consequence or indicator of something specific which cannot be changed. (give an example)

Question 4

Social construction of meaning

Answer 4

How over time everyone in society learns the same meanings and assign them to symbols because of a mutual agreement. (give an example)

Question 5

Medium

Answer 5

The way you choose to convey your message and how this may change how the message in understood. (give an example)

Question 6

Frames

Answer 6

A context or situation that gives you clues about what’s going on and help you understand how to react. (give an example)

Question 7

Communication frames

Answer 7

helps us concentrate and focus on a specific part of the conversation while ignoring other things. (give an example)

Question 8

Representation

Answer 8

describes facts and informations. (give an example)

Question 9

Presentation

Answer 9

One’s particular version of the facts. (give an example)

Question 10

Communication as an action

Answer 10

The act of the sender sending a message to the receiver.

Question 11

Communication as an interaction

Answer 11

An exchange of information between two or more people.

Question 12

Communication as transaction

Answer 12

two or more people sharing ideas and feelings to create a shared meaning or underrating.