Chapter 1 Introduction to the field of Organizational Behaviour Flashcards
Org B
The study of what people think, feel, and do in and around organizations.
Org effectiveness
The extent to which an organization has a good fit with its external environment, effectively transforms inputs to outputs through human capital, and satisfies the needs of key stakeholders.
Open Systems
The view that organizations depend on
the external environment for resources, affect that environment through their output, and consist of internal subsystems that transform inputs to outputs.
Human Capital
The knowledge, skills, abilities, creative thinking, and other valued resources that employees bring to the organization.
Corporate Social Responsibility
Organizational activities intended to benefit society and the environment beyond the firm’s immediate financial interests or legal obligations.
MARS Model of Individual Behaviour and Performance
A model depicting the four variables— motivation, ability, role per- ceptions, and situational factors—that directly influence an individual’s voluntary behaviour and performance.
Ability
The natural aptitudes and learned capabilities required to successfully complete a task.
5 types of individual behaviour in the workplace
task performance, organizational citizenship behaviours, counter- productive work behaviours, joining and staying with the organization, and maintaining work attendance
Task Performance
The individual’s voluntary goal-directed behaviours that contribute to organizational objectives.
Presenteeism
showing up for work when unwell, injured, preoccupied by personal problems, or faced with dangerous conditions getting to work
Anchors of Organizational Behaviour Knowledge
1) Systematic Research Anchor
2) Practical Orientation Anchor
3) Multidisciplinary Anchor
4) Contingency Anchor
5) Multiple levels of analysis anchor
