Chapter 1: Introduction to Information management

Question 1

3 perspectives of digitization

Answer 1

1. Social perspective
2. Industrial perspective
3. business perspective

Question 2

augmented reality

Answer 2

elements are added by a computer to the image of reality (pokemon go)

Question 3

Stage of the hype cycle

Answer 3

1. innovation trigger
2. peak of inflated expectations
3. trough of disillusionment
4. slope of enlightenment
5. plateau of productivity

Question 4

open source technology

Answer 4

large companies pay thousands of programmers to write codes that they then publish online, so every interested person can use the code for free

Question 5

cloud computing

Answer 5

making data, hardware and software available via a network –> data analysis can be applied

Question 6

business intelligence

Answer 6

the collection and conversion of data in information reports

Question 7

data security

Answer 7

does data represent the truth

Question 8

data veracity

Answer 8

does data represent reality

Question 9

internet of things

Answer 9

interconnection via the internet of devices used day to day, enabling them to send and receive data

Question 10

Web 2.0

Answer 10

internet services that allow users to cooperate, create resources and share information

Question 11

collaborative consumptions

Answer 11

web 2.0

Question 12

digital co-creation

Answer 12

web 2.0

Question 13

peer production

Answer 13

web 2.0

Question 14

trackback

Answer 14

link in a post that refers to the original source of the blogger

Question 15

blog roll

Answer 15

lists of the favourite blogs of the blogger

Question 16

griefer

Answer 16

people who maliciously try to sabotage a wiki

Question 17

wikimaster

Answer 17

coordinates wikis and delete unnecessary post

Question 18

roll back

Answer 18

restore the wiki to an earlier version

Question 19

software development kit

Answer 19

toolbox for developers who want to create a connection with twitter in their product or apps

Question 20

APIs

Answer 20

programming guidelines that tell other programs how to execute a certain task like retrieving information from the platform

Question 21

free rider problem

Answer 21

companies use information without doing anything in return

Question 22

owned media

Answer 22

communication channels that a company manages itself

Question 23

paid media

Answer 23

attempts to distribute site or message

Question 24

earned media

Answer 24

online advertising that a company has not paid for

Question 25

wisdom of crowds

Answer 25

group of untrained amateurs will collectively have more insight than a single or small group of trained professionals

Question 26

For a crowd to be smart (WoC)

Answer 26

1. diverse
2. decentralized
3. collective verdict
4. independent

Question 27

prediction markets

Answer 27

opinion of a large group of people is used to make predictions of possible results

Question 28

embassy

Answer 28

different and easy to find locations are created so that customers can reach a company and interact with them

Question 29

astroturfing

Answer 29

companies post positive reviews about their own products and negative reviews of the products of competitors

Question 30

sock poppet

Answer 30

fake account that is used to promote an idea, company or person

Question 31

SMART team

Answer 31

drafts a policy and provides support in the form of training on social media effort of the company (Social Media Awareness and Response Team)