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Management Information Systems > CHAPTER 1 INFORMATION SYSTEMS IN GLOBAL BUSINESS TODAY > Flashcards

CHAPTER 1 INFORMATION SYSTEMS IN GLOBAL BUSINESS TODAY Flashcards

1
Q

Optimal organizational performance is achieved by jointly optimizing both the social and technical systems used in production. Focuses not only on the technology, but how it will be used - technical and behavioral.

A

Sociotechnical view

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2
Q

The process by which raw information is systematically acquired and transformed to add value to add to business decisions and efficient processes

A

Information Value Chain

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3
Q

Provides the foundation, or platform, on which a firm can build its IT systems

A

Information Technology Infrastructure

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4
Q

Uses standards for how data is stored and displayed on a page

A

World Wide Web

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5
Q

A private network that permits outside access to authorized users

A

Extranet

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6
Q

A private network

A

Intranet

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7
Q

Global network of networks that uses universal standards

A

Internet

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8
Q

Two or more computers to share data or resources

A

Network

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9
Q

Links hardware and transfers data from one physical location to another

A

Networking and Telecommunication Technology

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10
Q

The software that governs the organization of data on physical storage media

A

Data Management Theory

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11
Q

A fundamental set of assumptions, values, and ways of doing things that has been accepted by members of the group

A

Culture

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12
Q

Specialized tasks performed by business organizations - sales & marketing, manufacture & production, finance & accounting, and human resources

A

Business Functions

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13
Q

Produce the product or deliver the service

A

Production (service) worker

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14
Q

Assist with paperwork and administration

A

Data workers

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15
Q

Design products/services and create new knowledge for the firm

A

Knowledge Workers

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16
Q

Responsible for monitoring the daily activities of the business

A

Operational Management

17
Q

Carries out programs and plans of senior management

A

Middle management

18
Q

Makes long-range strategic decisions about products/services and ensures the financial performance of the firm

A

Senior Management

19
Q

The field studying the behavioral and technical issues surrounding the development, use, and impact of information systems used by the people in the organization

A

Management Information Systems

20
Q

Knowledge of information technology, but not necessarily the management and organization of the IT systems

A

Computer literacy

21
Q

A broad understanding of information systems - the management, organization, and information technology dimensions

A

Information Systems Literacy

22
Q

Output returned to be used to improve or correct the input stage

A

Feedback

23
Q

Transfers processed information to the people that will use it

A

Output

24
Q

Converting raw input data into a meaningful form

A

Processing

25
Q

Capture or collect raw data from within the organization or from the external environment

A

Input

26
Q

Streams of raw facts representing events prior to organization

A

Data

27
Q

Data that has been shaped into a form that is meaningful and usable to humans

A

Information

28
Q

A set of interrelated components that collect/retrieve, process, store, and distribute information to support decision making, coordination, and control in an organization

A

Information Systems

29
Q

All of the hardware and software needed to achieve business objectives

A

Information technology

30
Q

Strategic Business Objectives of Information Systems

A

Operational Excellence
New Products, Services, and Business Models
Customer and Supplier Intimacy
Improved Decision Making
Competitive Advantage
Survival

31
Q

How a company produces, delivers, and sells a [product or service to create wealth

A

Business model

32
Q

Work takes place physically wherever in the world it is best accomplished

A

Space shifting

33
Q

Business conducted continuously, 24/7

A

Time shifting

34
Q

The set of logically related tasks and behaviors that are developed to produce specific business results, how they are organized and coordinated.

A

Business processes

35
Q

A firm in which nearly all of the organization;s significant business relationships (customers, suppliers, employees) are digitally enabled and mediated. Core business processes and Key Corporate Assets are accomplished on digital networks that may span multiple organizations

A

Digital firm

Management Information Systems (8 decks)

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