Chapter 1: Hospitality and catering industry Flashcards
What is Chef de Cuisine equated to?
Head chef
To whom can delegation also be extended?
Sous chef
Chef de parties
Word chef refers to?
Cook in supervisory positition
what is the difference between cooks and chefs?
Cooks - focus on cooking
Chef - management of kitchen
Which responsibilities do a chef have?
1 Ordering
2 Menu writing
3 Costings
4 Accounts and profibility
5 Production management
6 Human Resources
7 Staffing
8 Equipment purchasing
What skills set a professional and amateur apart?
1 Preparation in advance
2 Menu planning
3 Effective time management
4 Task allocation
5 Kitchen co ordination
6 Teamwork
7 Order collation
8 Attention to detail
What pressures do a professional chef face?
1 Multiple tasks
2 Timing
3 Volumes
What does the acronym HORECA stand for?
Hotels
Restuarants
Catering
Other Types
Which services do hotels offer?
1 Food and Bev
2 Accommodation
3 Conference facilities
4 Leisure (gym, spa, golf)
5 Events catering (banqueting or wedding)
Which on-site food services do Hotels offer?
1 Breakfast (buffet and a la Carte)
2 Lunches
3 Dinner ( buffet and a la Carte)
4 Room service menu’s
5 Banqueting and wedding menus
Name the types of hotel establishments
- Five star luxury hotels
- Three and four star mid range hotels
- 1 and two star cheap hotels
- Hotels with casinos and entertainment
- Guest house and B&B’s
- Resorts and lodges
- Game lodges and bush camps
- Clubs, leisure facilities and health spa’s
- Wedding venues
Restaurants include ?
- Fine dining (formal high priced meals)
- Bistro’s ( informal a la carte, moderately priced)
- Brasseries ( pub like meals)
- Cafe’s ( casual coffee shops)
- Delicatessens ( Deli’s)
- Chains and Franchises individually operated with standardized group menus
- Specialty ( focused on one style of food)
Catering includes operations such as?
- Canteens and contract catering
- Outside event and function catering
- Airlines, cruise lines, Hospitals, Prisons
- Retail and Deli counters.
- Fast food operators
Other types of chef operations include?
- Private chef
- Yacht chefs
- Pastry shops
- Corporate chef (test kitchen)
- Food demonstration and celebrity chef
- Culinary educators.
Explain the modern brigade system
- Head chef
- Sous chef
- Chef de Partie
- Demi chef
- Commis chef
Name 9 station chefs
- Saucier (sauces)
- Poissionier (fish)
- Grillardin (grilled items)
- Friturier (fried items)
- Rotisseur (roasts)
- Entremetier (vegetable and farinacous)
- Garde manger (cold foods and pantry)
- Patissier ( pastries)
- Tournant (Station relief)
Name the managerial chefs
- Executive chef
- Head chef
- Sous chef
Explain the roles of executive chef
- Responsible for multiple kitchens
- Functions as a head chef
Explain the roles of a head chef
- Responsible for kitchen
- Planning and organizing
- Plans menus, costing and ordering
- Ensures food meets quality standards
- Manages food safety
- Supervises rosters
Explain roles of the sous chef
- Some planning
- Supervises food is prepared and presented according to head chef standards
- Supervises staff and tasks
- Demonstrates new recipes and new equipment
Name other kitchen management personnel
- Kitchen manager
- Kitchen admin manager
Explain the role of the kitchen manager
Oversees the logistic of a kitchen, can be a non chef
Name kitchen chefs
- Chef de Parie
- Commis chefs / demi chef
- Apprentice cooks
Explain the role of a chef de partie
- Responsible for a particular station
- Performs tasks under supervision of sous chef
Explain the role of a commis chef
- Prepares and cooks
- Supervises apprentices
Explain the role of a food and beverage manager
Manages food and beverage operations in respect to beverage stock and front of house operations.
Which staff members reports to f&b manager
- Store man - controls and issues stock
2.Front of house - manages all front of house operations - Matre d’hotel - Meet and greets guests and seats people
Which front house staff does the Maitre d hotel oversee
- Waiter / server - takes orders and serves
- Runner - Carries and clears tables
- Sommelier - suggest wines
- Wine steward - Serves drinks and wine at table
5.Barman - Serves drinks from bar
Name other job roles employed by hotels
- Food and beverage manager
- Storeman
- Front of house manager
- Maitre d hotel
- Banqueting
- Financial manager
- Operations manager
- Executive housekeeper
- Human resource manager
Explain the term hot section of the kitchen
Cooked items are prepared in this section using a salamander, grill, salamander, stoves, ovens
Explain cold section of the kitchen
Non cooked items are prepared such as salads, sandwiches, pastries and desserts
Explain pastry section of the kitchen
Separate air-conditioned kitchen just for pastries and desserts
Explain Production kitchen
large scale event catering is done
Explain Specialty kitchen
Halaal, kosher, seafood or vegetarian food is prepared
What is the main food production areas in a kitchen
- Hot
- Cold
- Pastry
- Production
- Speciality
Other food production areas include?
- Serving areas
- Receiving and storing areas
- Cleaning areas
- Waste areas
Which equipment can be found in the serving area?
- Hot pass
- Cold pass
- Buffet area
- Carvery station
- Chafing dish serving stations
- Bain marie servers
- Chilled serving station
- Breakfast station
- Gueridon trolley
- Waitron station
Definition of hot pass
Food is plated and finished and placed for servers.
Heated by electric bars or infra red lamps
Definition of cold pass
Food is plated and finished on a chilled pass
Definition of buffet area
Set up for self service
Definition of carvery station
Joints of meat is are secured on a spike and kept heated under infr red lamps
Definition of chafing dishes
Kept warm by burning gel
Definition of Bain Marie servers
Electric servers kept warm by a layer of water
Definition of chilled serving stations
Chilled serving units which chill the serving tops
Definition of gueridon trolley
Used for presenting interactive items to customers at their table
Definition of waitor station
Serving ware is kept
