Chapter 1: Helping Process Flashcards
Efforts to offer strength and support for people who want to learn, change, and grow, or who need something when times are hard
helping
Aimed to assists others with a personal, social, or psychological issue or concerns
counseling
Typically refers to a mental clinical practice
psychotherapy (therapy)
Attempts to change systems and institutions that hamper people in various ways and may be informed by inherent discrimination within the social context
advocacy
Work with and/or on behalf of people or groups for a particular cause or policy (social barrier focused)
advocate
What model do advocates work with people, with one of the goals being to increase peoples’ sense of personal power or agency?
Social model
What is the difference between “Clinical” and “Non-clinical” helpers?
Clinical helpers - extensive supervised clinical practice experience (advanced level training)
Non-clinical helpers - work under supervision or in collaboration with clinical helpers (provide care, support, or instructions)
Focuses on the analysis of structural oppression that imposes barriers on disabled people lives
Anti-Oppressive Practice
Being helpful generally refers to doing something for others
Helping relationship
Agreement about the services and compensation of the helping relationship
Helping contract
The focus of the helping relationship is always on the needs of the helpee
Non-mutuality
Be committed: established goals and work until goals are met
Investment
What are the tricky areas within a helping relationship?
- liking clients/helpee/people you are working with
- wanted to be like by others
What are the key pieces to being a good helper?
1) competence
2) intentionality and integrity
3) empathy
4) relationship attunement and alliance
5) ability to inspire and empower
Parts of being competent:
- having extensive knowledge in the area of focus
- communication skills
- ethical and responsible behavior
- professionalism
- cultural competence
- confidence
- flexibility
Parts of intentionality and integrity:
- being centered towards goal or accomplishment
- working with structure and focus
- monitoring progress
what is the difference between “Sympathy” and “Empathy”?
Sympathy - denotes agreement
Empathy - denotes an understanding
The 3 A’s of empathy?
1) align - imagine yourself in their shoes
2) acknowledge - (don’t try to fix) recognize the importance of sharing
3) assure - (thank you for sharing) provide assurance at the end
Parts of relationship attunement and alliance:
- therapeutic alliance
- attunement
- having unconditional positive regard for the helpee
parts of the ability to inspire and empower:
- belief in the individual’s capacity to grow and change
- instillation of hope
- enable agency in the helpee
- uncovering the individual’s strengths and abilities
