Chapter 1 Flash Cards

2
Q

What is a digital firm

A

An organization which communicates with customers mostly digitally.

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3
Q

Business processes refer to … ?

A

Logically related tasks and behaviours, developed by an organization over time.

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4
Q

How information systems helps business models?

A

Can be used as a tool for creating new products and services.

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5
Q

What is Canadian Rules on the Sarbanes-Oxley act ( C-SOX)

A

An act that improves accountability of public firms and their auditors.

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6
Q

Define Information Technology ( IT )

A

Software and Hardware used by a firm to achieve a business objective.

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7
Q

Define Information

A

Data that has been shaped/sorted in a way to appear meaningful and useful to human beings.

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8
Q

What is Data

A

Raw facts before being processed into information.

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9
Q

Process that collects/captures data from outer environment

A

Input.

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10
Q

Processing is?

A

The action that takes the raw data and puts it into meaningful form.

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11
Q

Output is ?

A

Transfer of processed information to the user.

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12
Q

What is feedback and why is it important?

A

Feedback is a process which tells how useful is gathered.Important because it can improve data collection to make information more relevant.

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13
Q

Information systems literacy refers to .. ?

A

Understanding of an overall picture of how the firm operates digitally. Includes hardware, software , company structure.

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14
Q

Define Computer Literacy

A

How well a person knows information technology.

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15
Q

Objectives of Senior Management

A

Long range decisions about products and services, and well financial well being of the company.

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16
Q

Objectives of Middle Management

A

To carry out plans and programs of senior management.

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17
Q

Operational Management is responsible for ?

A

Daily activities of the business.

18
Q

Example Of Knowledge Workers and their duties.

A

Engineers, Scientists, Architects.Design products and/or create knowledge for the firm.

19
Q

Data workers are ?

A

Secretaries and Clerks.

20
Q

Workers that produce or provide services are?

A

People that do the manual labor.

21
Q

What is Organization Culture.

A

A fundamental set of assumptions and values in a firm . A way of doing things.

22
Q

Example of Computer Hardware

A

Tablets, PC, Hard drives.

23
Q

Main function of Computer software is ?

A

Use preprogrammed instruction to control computer hardware.

24
Q

Data management technology is responsible for ?

A

Software that organizes the data on physical storage.

25
Q

Networking and telecommunications technology consists of ?

A

Hardware and software that links and transfer data from one location to another.

26
Q

Network is ?

A

Two or more computers that share data or a resource ( printer).

27
Q

World Largest Network ?

A

Internet.

28
Q

Intranet is ?

A

Internal corporate network based on internet.

29
Q

Private intranets accessible from outside by authorized users called ?

A

Extranets.

30
Q

Define World Wide Web

A

Service provided by Internet that uses universally accepted standards for storing and retrieving information.

31
Q

Complementary assets refer to ?

A

Assets that are required to get the benefit from the main asset . Example roads are needed to drive cars.

32
Q

Managerial, Organizational and Social Assets together are known as?

A

Organizational and management capital.