Chapter 1 - Discovering entrepreneurship and small business management Flashcards

1
Q

Entrepreneur

A

a person who focuses on an opportunity in either a
new or existing business, to create value, while assuming both the risk and the
reward in a form of profit. An entrepreneur is someone who identifies a business idea, explores the
feasibility and viability of the idea, and then implements the idea by establishing
a business and managing it successfully.

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2
Q

Entrepreneur cycle

A

A. Identify business idea

B. Explore the idea’s feasibility and viability

C. Start the business: access production means

D. Manage the business: ensure sustainability

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3
Q

Feasibility

A

Feasibility refers to whether the idea can be converted

into a business.

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4
Q

Viability

A

in-depth investigation of whether the business idea can be marketed
and can yield sustainable profit.

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5
Q

Entrepreneurship

A

In this book, entrepreneurship is defined as the process by which
entrepreneurs pursue opportunities without regard to the resources that they
control. This essentially means the ability of the entrepreneur to combine all other
production means – natural resources, capital and labour – to ensure that their
businesses become successful.

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6
Q

Small business management

A

Small business in the South African context refers to a business that is
independently owned, managed and controlled; it is essentially not in its field of
operations and usually employs fewer than 50 people, with a turnover not
exceeding R5 million per year.

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7
Q

Features of a successful entrepreneurs

A
  1. Skills, expertise and aptitudes
  2. Personal characteristics
  3. Ability to take risks
  4. Need for achievement
  5. Commitment to the business
  6. Perserverance
  7. Good personal relationships
  8. Involvement in the business
  9. Knowledge of functional management
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8
Q

Entrepreneurs should be able to understand and execute the following
functions:

A

Operations: producing goods
Marketing: transferring goods and services to customers to satisfy their needs
Human resources: staff recruitment, training, compensation and retention
General management: overarching activities that are important for the entire
enterprise or business, including planning, organising, leading and control
Administration: obtaining data, keeping records and analysing them in order
to track results
Public relations: this deals with the business as a whole and the promotion of
its image
Procurement: making sure the business has all the production means it needs
to realise its objectives
Finance: managing the financial affairs of the business, including efficient use
of funds and investment decisions.

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9
Q

Types of entrepreneurs

A
  1. Basic survivalist - This refers to an entrepreneur who operates a business to survive until such time
    that he/she gets a formal sector job or a good entrepreneurial opportunity. A good example is
    tradesmen looking for work through advertising their trades on boards outside a
    hardware store
  2. Pre-entrepreneur - This person operates as a social entrepreneur, where profit is not the motive for
    running the business. Examples of social entrepreneurs are
    those people who run stalls at market places, selling similar products to many
    other stall holders at the same market.
  3. Subsistence entrepreneur - This refers to people running independent businesses at a small scale to generate
    an income for themselves. A fitting example
    would be people who have stalls on street corners selling chips, cooldrinks,
    cigarettes, airtime or clothing.
  4. Microentrepreneur - This type of entrepreneur obtains an operating license from the local authorities,
    but has difficulty obtaining a loan from the bank. A home-based mechanic is a
    typical example of this type of entrepreneur.
  5. Small-scale entrepreneur -This refers to someone operating as an entrepreneur in a formal sector and
    employing between 10 and 49 employees. Most of these entrepreneurs qualify for
    bank loans because they can provide collateral security to the bank. A typical
    example of this type of entrepreneur would be someone who runs a bookkeeping
    establishment.

6.Social entrepreneurship -Despite the elusiveness of the definition of social entrepreneurship, it can be
defined as the desire of entrepreneurs to obtain justice in society and to ensure
that all people have a decent quality of life.

  1. Technological entrepreneur - Technological entrepreneurs are entrepreneurs pursuing investment in a project
    that assembles and deploys specialised individual and heterogeneous assets
    related to the advancement of the specific and technological knowledge. The
    objective is to create value forthe venture.
  2. Tourism entreprenuer - Tourism entrepreneurs are entrepreneurs operating in three subsectors, namely:
    Accommodation: The entrepreneurs in this subsector specialise in the
    provision of accommodation services, for example, hotels, guest houses, etc.
    Hospitality: These entrepreneurs focus more on businesses, such as
    restaurants.
    Travel agency services: These types of entrepreneurs focus on travel
    arrangements of clients, such as air ticketing services, car hires, travel guides
    and hotelreservations.
  3. Youth entrepreneurs - Young entrepreneurs are young business owners pursuing business interest. Their
    ages range between 18 and 35 years of age in terms of the South African definition
    of youth.
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10
Q

Intrapreneur

A

An intrapreneur is someone who has no need to start an independent business,
but wishes to use entrepreneurial abilities in an existing enterprise. An intrapreneur uses his or her creativity and
entrepreneurial insights to develop new and unique products or services with the
aim of satisfying an identified need for a product or service. Intrapreneurs are
people who are given the liberty and incentives to create and market their own
ideas.

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11
Q

Intrapreneurship

A

Intrapreneurship refers to the development of new business ideas and
opportunities within a large and established corporation.

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12
Q

Differences between entrepreneurs and intrapreneurs

A

Entrepreneurs take risks to start their businesses. Once they are established,
they manage their businesses to make sure that they run successfully.
Entrepreneurs display creative and innovative approaches to ensure that their
businesses have a competitive edge over competitors. Lastly, entrepreneurs
identify new products and opportunities with the aim of developing or using these
for their own profit.

Intrapreneurs do not take the risk of establishing their own businesses. They
operate within the safety of existing organisations. Intrapreneurs would usually be
appointed by owners because of their business insight. They can often be found
managing new business units. Intrapreneurs also strive for creativity and
innovation while identifying new products and opportunities.

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13
Q

Importance of family business

A

Family businesses
have been making a positive contribution to the South African economy for the
past 300 years. Various scholars and practitioners highlight that family businesses
are fast becoming the dominant form of business enterprise in both developed
and developing economies.

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14
Q

Defining a family business

A

A family business is fundamentally different from other forms of business. The key
difference is that the business affairs of a family business are closely and
intricately intertwined with the personal financial affairs of the family, as well as
with the power relationships, blood ties, emotional bonds and inheritance issues
within that family. At least 51 per cent of the business is owned by a single family
At least two family members are involved in the management or operational
activities in the business
Transfer of leadership to the next generation of family members is anticipated.

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15
Q

Advantages of family business

A
  1. Transgenerational potential
  2. Commitment and loyalty
  3. Longer term view of business therefore the business perseveres and survives better in tough economic times
  4. Better communication for effective decision making = honesty, openness and consistency
  5. Provide value and quality to customer
  6. Flexible = quicker decision making
  7. Stronger relationship and value-laden with stakeholders
  8. Trust, shared values, shared vision and determination
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16
Q

Disadvantages of family business

A
  1. Conflict between family members
  2. Relationship issues
  3. Nepotism
  4. Lack of succession planning
  5. Paternalistic or autocratic culture
  6. Ineffective communication
  7. Perceived or real unfairness
  8. Poor estate planning
17
Q

Informal business

A

Informal business refers to an enterprise that is not registered with the
Department of Trade and Industry. This type of business can be categorised
as a microenterprise and is often described as being survivalist in nature

18
Q

Categories of informal business

A

Trading and hawking: These are activities typically carried out by street
vendors selling fruit, vegetables and newspapers at traffic intersections and on
trains. This category is dominated by black traders.

Transport services: Taxi drivers without taxi operating licenses transport
school children to various schools with their own vehicles. They may use
minibuses that are no longer fit to operate on normal taxi routes. Bakkies are
also used forthis purpose.

Other services: Examples include mechanics operating from their homes hairdressers working from home, photographers and small-scale farmers who sell their produce to the community.

19
Q

Advantages of informal business

A

An informal business does not pay tax since it is not registered with the South
African Revenue Service and is thus untraceable. The profit earned therefore
goes directly to the owner. Low-entry barriers – few barriers to entering a given
market – for an informal business mean that it can be started with ease.
There are no legal requirements for an informal business.

20
Q

Barriers of informal business

A

Lack of start-up capital: This can impede the effective running of the informal
business, leaving it stagnant and without profit. In many instances, informal
business owners loan start-up capital from their families and friends to
purchase start-up stock.

Lack of funds to expand (growth finance): This can block the expansion of the
business activities and can be worsened by the fact that entrepreneurs make a
very small profit from their operations.

Lack of premises: This is another challenge for the informal sector. Some
informal businesses operate from small tents, while others work from street
pavements. At times, they are exposed to bad weather conditions which force
them to stop operating.

21
Q

Formal business

A

The concept ‘formal business’ refers to a business that is officially registered to
operate with the Department of Trade and Industry. This type of business is
compelled to comply with legislation once it is operational.

22
Q

Advantages of formal business

A

It has a physical business premises.
It is simpler to secure finance.
It has easier access to other resources, such as labour and raw material.

23
Q

Disadvantages of formal business

A

It is compulsory for the business to keep financial records.
A formal business has to pay tax.
Lack of business knowledge and skills may hamper the prospects of the business

24
Q

Microenvironment

A

The microenvironment is defined as the sum total of all factors and variables
which occur internally in the business and which are influenced, either directly or
indirectly, by management decisions
The mission of the business: What the business hopes to achieve and how it
intends to accomplish it.

Production means of the business: The resources that are available in the
business such as capital, natural resources and labour. It also includes
entrepreneurship which is the ability of the entrepreneur to combine capital,
natural resources and labour to start the business. For example, at the start of a new business, an entrepreneur will need to combine start-up finance and
staffing to initiate business activities.

Functions within the enterprise: All major activity areas or departments within
the business, namely finance, marketing, operations, public relations, human
resources, purchasing, general management and administrative management.
In taking the business forward, the entrepreneur needs to make sure that
employees are in place to carry out the required work across all relevant
departments.

25
Q

Market environment

A

The market environment is defined as the sum of all the factors which exist
externally and which can positively or negatively influence the growth and
existence of the enterprise.
1. Competition
2. Market
3. Suppliers of resources and services

26
Q

Macroenvironment

A

The macroenvironment refers to the broad environment encompassing factors
that can influence the business and its marketing initiatives negatively or
positively.

Macroenvironment factors include the following:

Economic conditions: This includes the purchasing power of consumers,
interest rates, trade cycles and inflation.

Technological changes: Without adapting to technological advancement, the
business may be outclassed by its competitors. For instance, using an
advanced machine in the manufacturing process can ensure that quality
products are produced at a faster pace.

International environment: The business owner may create an international
business collaboration involving a local business purchasing goods from
international suppliers or supplying an international market with products.

Physical variables: This refers to the natural resources found in South Africa.
These natural resources include, amongst others, water, gold, diamonds and
coal. Naturalresources are limited and must be managed carefully.

Political and statutory variables: These variables are associated with the
influence which the local authority and government can exert on the business.
This relates to taxation, registration of the business and adherence to labour
laws (including paying wages according to sectoral determination).

Social and cultural variables: These are determined by the demographics of
the population within which the business operates. For instance, working
mothers need nursery school and aftercare services fortheir children.