Chapter 1 Communication In Groups Flashcards
Primary Groups
“Tribe” on Survivor
Best friends
Family
Social Groups
Bowling Team
Share common interests in a friendly setting or participate in social activitys
Frat, athletes, hobbiests
Self-Help Groups
aa
Learning Groups
boy scouts
Service Groups
rotary
Charity groups
Civic Groups
neighborhood watch
PTA
Labor union
Community associations
Work Groups
committee
Task force members
Management teams
Public Groups
panel discussion
Advantages of Working in Groups
group performance member satisfaction learning cultural understanding creativity civic engagement superior resources
disadvantages of working in groups
time, energy, resources
conflict
people problems
group dialects
individual goals- group goals conflict- cohesion conforming- nonconforming task dimensions- social dimensions homogenous- heterogeneous leadership- followship structure- spotaneity engaged- disengaged open system- closed system
Group communication=
members, goals, working, interaction, and interdependence
Group Communication Process
Group Communication Process:
- Members-recognized and accepted as belonging to a group
- Messages- ideas information, opinions, and feelings
- Channels- media used to share messages
- Feedback- response of reaction to a message
- context- physical and psychological environment
- Noise- anything that interferes or inhibits communication
types of group dialects
individual goals- group goals conflict- cohesion conforming- nonconforming task dimensions- social dimensions homogenous- heterogeneous leadership- followship structure- spotaneity engaged- disengaged open system- closed system
Dialectics
the competing and contradictory components of group work- BALANCING THEM IS KEY
Individual goals/group goals=
-personal goals compatible with group goals
Conflict/cohesion=
cohesive group are committed, unified, and willing to engage in conflict
Conforming/nonconforming=
members value group normal but are willing to change
Task dimensions/social dimensions=
members want to get the job done an also value their social relationships
Homogenous/heterogeneous=
members value member similarities and differences
Leadership/followership-
effective leadership requires loyal and competent followers
Structure/spontaneity=
members recognize the need for structured procedures and the value of creative thinking
Engaged/disengaged-
members expend energy and work hard but also need rest and renewal
Open/closed system-
members welcome input and interchange but also protect the group and its work
