Chapter 1 : An introduction

Question 1

What is a Welfare State

Answer 1

A system of government in which the state plays an active role in the protection and advancement of its citizen (especially those in need), based on the principles of equality of opportunity and the redistribution of wealth.

Question 2

What is defined as social service?

And give example (3).

Answer 2

Non-monetary personal or community services such as daycare, housing, crisis intervention, and support groups provided by the state and non-profit organization
(child protection, women’s shelters, and counseling)

Question 3

What is an income security?
Give examples (4)

Answer 3

Provision that provides monetary or other material benefits to supplement income or maintain minimum income levels (such as Employment Insurance, old age security, social assistance, and workers’ compensation).

Question 4

What is a social policy?

Answer 4

Overall rules and regulations, laws, and other administrative directives that set the framework for states’ social welfare activity.

Question 5

What is a social program?

Answer 5

Specific initiatives that follow from and implement social welfare policies.

Question 6

Define public welfare.

Answer 6

is provided in different forms through the 3 levels of government(federal, or national, or provincial, and territorial).

Agency are created and charged with supervising and delivering income security and social services to citizens on behalf of the government.

Question 7

Define Private Welfare, and explain the difference between non-profit and for-profit organizations.

Answer 7

Programs funded by voluntary charitable contributions from individuals and private organizations. By fees, people pay for the service they receive, or by funds spent by corporations to provide social welfare services to their employees.

	Non-profit organization 
		Are mandated to provide a service or an activity but not to create a profit 

	For-profit organizations
		They essentially provide services for a fee and generate a profit for the owner offering the service. Thus, private system favors those most able to afford it

Question 8

Approaches to social welfare provision

What is the difference between the residual and the institutional view?

Answer 8

The residual view
Social welfare is a limited response to human need, implemented only when all else fails.
(As to discourage abuse of it )

The institutional view
Social welfare exists to ensure that everyone has a reasonable standard of living and health.
(helps to even out the inequalities that may be no fault of the individual concerned)

Question 9

Define the universal and selective programs.

Answer 9

Universal program
These programs are available to everyone in a specific category (ex: people aged over 65, people with disability, or children)

Selective programs
These programs target those who are found to be in need or eligible, based on a means (or income) test or a needs test.

Question 10

what is the difference between direct social work and indirect social work?

Answer 10

Direct social work
Involve working face-to-face with people as individuals and provide services such as counseling, group work, and community development.

Indirect social work
Involves working with organizations that formulate, analyze, develop, and evaluate social policies and programs.

Question 11

Define

Micro social work, Mezzo social work, and Macro social work

Answer 11

Micro social work - refers to the direct practices with individuals and families.

Mezzo social work - is social work with groups and communities

Macro social work - involves working with organizations or community to improve or changes laws or policies in general society

Question 12

What is a casework?

Answer 12

A practitioner doing one-on-one counseling with individuals or families, usually working as part of a social service agency.

It is what social workers do "on the ground"
Casework involves doing rigorous and indispensable practical work with individuals and families, often in extremely difficult circumstances.

Question 13

Four powerful key concepts underlie professional social work (16-17)

1. Social changes / social justice
2. Problem solving 
3. Person in environment 
4. Empowerment

Answer 13

Four powerful key concepts underlie professional social work (16-17)

1. Social changes / social justice
2. Problem solving 
3. Person in environment 
4. Empowerment

Question 14

The roles of the social workers (18)

- Strategist 
- Broker
- Advocate 
- Initiator 
- Mediator
- Negociator
- Activist
- Educator 
- Coordinator
- Researcher
- Facilitator
- Spokesperson

Answer 14

The roles of the social workers (18)

- Strategist 
- Broker
- Advocate 
- Initiator 
- Mediator
- Negociator
- Activist
- Educator 
- Coordinator
- Researcher
- Facilitator
- Spokesperson

Question 15

What is the difference between a social worker and a social service worker?

Answer 15

Social workers
Can make a series of judgments as to the nature of a situation and formulate the actions to be taken, or not taken, action for which they can be held accountable.

Social service workers
May follow a suggested course of action based on a diagnosis, but he or she will not be the person who has arrived at such a judgment.

Question 16

The education and employment of social workers

Employment and opportunities 
	Health and social services 
	Governement services 
	Communities 
	Research 
	Self-employment

Answer 16

The education and employment of social workers

Employement and opportunities 
	Health and social services 
	Governement services 
	Communities 
	Research 
	Self-employment

Question 17

Balancing ethical responsibilities in social work
The code of ethics outlines 6 key values
1. Respect for the inherent dignity and worth of persons
2. Pursuit of social justice
3. Service to humanity
4. Integrity of professional practice
5. Confidentiality in professional practice
6. Competence in professional practice

Answer 17

Balancing ethical responsibilities in social work
The code of ethics outlines 6 key values
1. Respect for the inherent dignity and worth of persons
2. Pursuit of social justice
3. Service to humanity
4. Integrity of professional practice
5. Confidentiality in professional practice
6. Competence in professional practice

Question 18

Factors affecting the well being (28)

To do their jobs effectively, social workers must be sensitive to the needs and feelings of the children and families with whom they are involved. This level of commitment and engagement may be the key to their success in this difficult area of practice.

Answer 18

Factors affecting the well being (28)

To do their jobs effectively, social workers must be sensitive to the needs and feelings of the children and families with whom they are involved. This level of commitment and engagement may be the key to their success in this difficult area of practice.

Question 19

Selfcare 
	Is an important and integral part of the profession of social work. 
		Awareness 
		balance and boundaries 
Consultation and connection

Answer 19

Selfcare 
	Is an important and integral part of the profession of social work. 
		Awareness 
		balance and boundaries 
Consultation and connection