Chapter 1 Flashcards

1
Q

What is an IS? (5 things)

A

A system that incorporates hardware, software, data, procedures and people

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2
Q

What is IT?

A

Hardware, software and data. Raw technology components of IS

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3
Q

What is MIS?

A

Development and use of IS. Used for businesses to achieve goals and objectives. Improves efficiencies and effectiveness of decision making

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4
Q

Strategic business objectives (6)

A
  • Operational excellence
  • New products, services, and business models
  • Customer and supplier intimacy
  • Improved decision making
  • Competitive advantage
  • Survival
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5
Q

Operational excellence

A

Increase efficiency of operations to increase profitability

ex. maximize employee productivity

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6
Q

New products, services and business models

A

Important enabling tool. Improve how company produces, delivers, and sells products (business model)

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7
Q

Customer and supplier intimacy

A

Business knows customers, is able to serve them well, resulting in returning customers

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8
Q

Improved decision making

A

Up to date data from given market. Increase efficiency

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9
Q

Competitive advantage

A

Doing things better than competitors. Cheaper, faster, higher quality, uniqueness

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10
Q

Survival

A

Mandatory to stay relevant in industry. ex: ATMs for banks

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11
Q

Moore’s law

A

Every 18 months, speed of computer chips will double
Transistor per square inch doubles every 18 months
price/performance ratio of computers has fallen dramatically for years

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