Chapter 1 Flashcards

1
Q

Mirror Words

A

describe how you view yourself and how you believe others view you. Your perception of yourself influences your relationship with coworkers and your workplace performance.

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2
Q

Professionalism

A

workplace behaviors that result in positive business relationships.

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3
Q

Human Relations

A

interactions that occur with and through people

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4
Q

Personality

A

stable set of traits that assist in explaining and predicting an individual’s behavior.

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5
Q

Values

A

things that are important to you as an individual based on your personal experiences and influences.

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6
Q

Attitude

A

strong belief about people, things, and situations.

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7
Q

Self Concept

A

how you view yourself

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8
Q

Self Image

A

your belief of how others view you.

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9
Q

Self- efficacy

A

your belief in your ability to perform a task.

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10
Q

Projection

A

The way you feel about yourself and your environment is reflected in how you treat others

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11
Q

Personal Brand

A

reflects traits you want others to think of when they think of you.

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12
Q

Locus of Control

A

identifies who you believe controls your future. An individual with an internal locus of control believes that he or she controls his or her own future. An individual with an external locus of control believes that others control his or her future.

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13
Q

Learning Style

A

define the method of how you best take in information and/or learn new ideas.

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14
Q

Primary Learning Styles

A

visual, auditory, and tactile/kinesthetic.

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15
Q

Long Term Goals

A

goals that take longer than a year to accomplish, with a realistic window of up to 10 years.

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16
Q

Short term goals

A

goals that can be reached within a year’s time

17
Q

SMART method - Goal Setting

A

an acronym for writing goals to ensure they are specific, measurable, achievable, relevant, and time based.

18
Q

Life Plan

A

a written document that identifies goals for all areas of your life, including career, family/social, spiritual, and financial.

19
Q

Intrinsic Rewards

A

come from within you and reflect what you value, including such things as self-satisfaction and pride of accomplishment.

20
Q

Extrinsic Rewards

A

ome from external sources and include such things as money and praise.

21
Q

Priorities

A

determine what needs to be done and in what order

22
Q

trade-off

A

giving up one thing to do something else