Chapter 1 Flashcards

1
Q

Anxiety over the prospect of giving a speech in front of an audience.

A

Stage Freight

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2
Q

A hormone released into the bloodstream in response to physical or mental stress.

A

Adrenaline

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3
Q

Controlled nervousness that helps energize a speaker for her or his presentation.

A

Positive Nervousness

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4
Q

Mental imaging in which a speaker vividly pictures himself or herself giving a successful presentation.

A

Visualization

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5
Q

Focused, organized thinking about such things as the logical relationships among ideas, the soundness of evidence, and the differences between fact and opinion.

A

Critical Thinking

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6
Q

The person who is presenting an oral message to a listener.

A

Speaker

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7
Q

Whatever a speaker communicates to someone else.

A

Message

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8
Q

The means by which a message is communicated.

A

Channel

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9
Q

The person who receives the speaker’s message.

A

Listener

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10
Q

The sum of a person’s knowledge, experience, goals, values, and attitudes.

A

Frame of Reference

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11
Q

The messages, usually nonverbal sent from a listener to a speaker.

A

Feedback

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12
Q

Anything that impedes the communication of a message. It can be internal or external to listeners.

A

Interference

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13
Q

The time and place in which speech communication occurs.

A

Situation

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14
Q

The belief that one’s own group or culture is superior to all other groups or cultures.

A

Ethnocentrism

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