Chapter 1

Question 1

Anxiety over the prospect of giving a speech in front of an audience.

Answer 1

Stage Freight

Question 2

A hormone released into the bloodstream in response to physical or mental stress.

Answer 2

Adrenaline

Question 3

Controlled nervousness that helps energize a speaker for her or his presentation.

Answer 3

Positive Nervousness

Question 4

Mental imaging in which a speaker vividly pictures himself or herself giving a successful presentation.

Answer 4

Visualization

Question 5

Focused, organized thinking about such things as the logical relationships among ideas, the soundness of evidence, and the differences between fact and opinion.

Answer 5

Critical Thinking

Question 6

The person who is presenting an oral message to a listener.

Answer 6

Speaker

Question 7

Whatever a speaker communicates to someone else.

Answer 7

Message

Question 8

The means by which a message is communicated.

Answer 8

Channel

Question 9

The person who receives the speaker’s message.

Answer 9

Listener

Question 10

The sum of a person’s knowledge, experience, goals, values, and attitudes.

Answer 10

Frame of Reference

Question 11

The messages, usually nonverbal sent from a listener to a speaker.

Answer 11

Feedback

Question 12

Anything that impedes the communication of a message. It can be internal or external to listeners.

Answer 12

Interference

Question 13

The time and place in which speech communication occurs.

Answer 13

Situation

Question 14

The belief that one’s own group or culture is superior to all other groups or cultures.

Answer 14

Ethnocentrism