Chapter 1

Question 1

IO psychology

Answer 1

Application of psychological principles, theory, and research to the work setting

Question 2

Society for Industrial and Organizational Psychology (SIOP)

Answer 2

Association that IO psychologists-practitioners and researchers, belong.

Question 3

Personnel psychology

Answer 3

Field of psychology that addresses issues such as:

• recruitment
• selection
• training
• recruitment
• promotion
• performance appraisal
• transfer
• termination

Question 4

Human resources management

Answer 4

Recruitment, selection, retention, training, and development of people in order to achieve individual and organizational goals

Question 5

Organizational psychology

Answer 5

Field of psychology that combines research from social psychology and organizational behavior to address the emotional and motivational side of work

Question 6

Human engineering/human factors psychology

Answer 6

Study of capacities and limitations of humans with respect to a particular environment

Question 7

Scientists-practitioner model

Answer 7

Model that uses scientific tools and research in the practice of IO psychology
-Ex: CSI staff examining a body

Question 8

TIP (The IO Psychologist)

Answer 8

Quarterly newsletter published by the Society for Industrial and Organizational Psychology that provides psychologist with the latest and relevant info about the field

Question 9

Welfare-to-work program

Answer 9

Program that requires individuals to work in return for govt. subsidies

Question 10

Telecommuting

Answer 10

Accomplishing work tasks from a distant location using electronic communication media
-Ex: doing work from home

Question 11

Virtual team

Answer 11

Team that has widely dispersed members working together toward a common goal and linked through computers and other technology

Question 12

Stanford-Binet test

Answer 12

Intelligence test designed to test one individual at a time

• originally developed by Alfred Binet and Theodore Simon in 1905
• updated in 1916 by Lewis Terman at Standford (which gave it its name)

Question 13

Scientific method

Answer 13

Movement based on principles developed by Frederick Taylor, who said there was one best and most efficient way of doing various jobs

Question 14

Time and motion studies

Answer 14

Studies that broke every action down, timed each motion, and developed more efficient movements that reduced fatigue and increased productivity
-Frederick Taylor

Question 15

Revery obsession

Answer 15

A mental state resulting from the mind-numbing, repetitive, and difficult work that characterizes U.S. factories in the early 20th century, causing factory workers to be unhappy, prone to resist management attempts to increase productivity, and sympathetic to labor units

Question 16

Hawthorne studies

Answer 16

Research done at the Hawthorne, Illinois, plant of electric company that wanted to increase productivity and attitudes of workers by manipulating lighting, rest breaks, and work hours

Question 17

Human relations movement

Answer 17

Results of the Hawthorne studies ushered this movement, which focused on work attitudes and the newly discovered emotional world of the worker

Question 18

Title VII of the Civil Rights Act of 1964

Answer 18

Prohibiting employment discrimination and discrimination of practices based on race, color, religion, sex, or national origin.

Question 19

American Psychological Association (APA)

Answer 19

The major professional organization for psychologists of all kinds in the U.S.

Question 20

Culture

Answer 20

System in which individuals share meanings and common ways of viewing events and objects

Question 21

West vs. the rest

Answer 21

Applying American theories to non-American situations

Question 22

Expatriate

Answer 22

Manager or professional assigned to work in a location outside of his or her country

Question 23

Collectivist culture

Answer 23

Culture that values group more than individual

Question 24

Individualist culture

Answer 24

Culture that values individual more than group

Question 25

Hofstede’s Theory

Answer 25

Individualism/collectivism (self vs group)
Power distance (how less powerful group members accept unequal distribution of power)
Uncertainty avoidance (structured vs unstructured situations)
Masculinity/femininity (aggressive vs nurturing)
Long term vs short term orientation (immediate vs delayed gratification of their needs)

Question 26

Horizontal culture

Answer 26

Culture that minimizes distance btwn individuals-everyone is at the same power level

Question 27

Vertical culture

Answer 27

Culture that accepts and depends upon distance btwn individuals-hierarchy of power