Chapter 1

Question 1

Definition of intercultural communication

Answer 1

• Large and important culture differences

- Dissimilar interpretations and expectations

Question 2

Characteristics of communication

Answer 2

• Symbolic
• Contextual
• Has a consequence
• Interpretive
• A process
• Transactional

Question 3

Communication as TRANSACTIONAL

Answer 3

Actional (one-way; Goal as info transmission)

Interactional (receivers give feedback; goal as persuasion)

Transactional (simultaneous sending and receiving msg; goal as improve knowledge)

Question 4

Components of communication

Answer 4

• Source/ Sender
• Receiver
• Feedback
• Encoding (culturally based)
• Channel
• Msg
• Decoding (culturally based)

Question 5

Basic Model of Human Communication

Answer 5

Source –> Msg –> Channel –> Receiver

Noise in every part