Chapter 1

Question 1

Stage Fright

Answer 1

Anxiety over the prospect of giving a speech in front of an audience.

Question 2

Adrenaline

Answer 2

A hormone released into the bloodstream in response to physical or mental stress.

Question 3

Postitive Nervousness

Answer 3

Controlled nervousness that helps energize a speaker for her or his presentation.

Question 4

Visualization

Answer 4

Mental imaging in which a speaker vividly pictures himself or herself giving a successful presentation.

Question 5

Critical Thinking

Answer 5

Focused, organized thinking about such things as the logical relationships among ideas, the soundness of evidence, and the differences between fact and opinion.

Question 6

Speaker

Answer 6

The person who is presenting an oral message to a listener.

Question 7

Message

Answer 7

Whatever a speaker communicates to someone else.

Question 8

Channel

Answer 8

The means by which a message is communicated.

Question 9

Listener

Answer 9

The person who receives the speaker’s message.

Question 10

Frame of Reference

Answer 10

The sum of a person’s knowledge, experience, goals, values, and attitudes. No two people can have exactly the same frame of reference.

Question 11

Feedback

Answer 11

The messages, usually nonverbal, sent from a listener to a speaker.

Question 12

Interference

Answer 12

Anything that impedes the communication of a message. Interference can be external or internal to listeners.

Question 13

Situation

Answer 13

The time and place in which speech communication occurs.

Question 14

Ethnocentrism

Answer 14

The belief that one’s own group or culture is superior to all other groups or cultures.