Chapter 1

Question 1

Empowerment

Answer 1

Having Resources, information, and attitudes that lead to action to achieve a desired goal

Question 2

Critical thinking

Answer 2

Analyzing information to judge its accuracy and relevance

Question 3

Source

Answer 3

The Public Speaker

Question 4

Encode

Answer 4

To translate ideas and images into verbal or nonverbal symbols

Question 5

Code

Answer 5

A verbal or nonverbal symbol for an image or idea

Question 6

Decode

Answer 6

translating verbal or nonverbal symbols into ideas

Question 7

Channels

Answer 7

The visual and auditory means by which a message is transmitted from sender to receiver

Question 8

receiver

Answer 8

A listener or an audience member

Question 9

External Noise

Answer 9

noisy air conditioner, a crying baby, incessant coughing

Question 10

Internal Noise

Answer 10

Physiological or psychological interference with communication (listening day dreaming; speaker’s cold interfering with thoughts)

Question 11

Feedback

Answer 11

Audience giving “head nods” or laughter. Speakers rely on the feedback

Question 12

Context

Answer 12

Environment or Situation that a speech takes place in

Question 13

Declamation

Answer 13

The delivery of an already famous speech

Question 14

Elocution

Answer 14

The expression of emotion through posture, movement, gesture, and facial expression