Chapter 1 Flashcards
Business
Any activity that seeks to provide goods and services to others while operating at a profit
Goods
Tangible products such as computers, food, clothing, cars, and appliances
Services
Intangible products (i.e. products that can’t be held in your hand) such as education, health care, insurance, recreation, and travel tourism
Entrepreneur
A person who risks time and money to start and manage a business
Revenue
The total amount of money a business takes in during a given period by selling goods and services
Profit
The amount of money a business earns above and beyond what it spends for salaries and other expenses
Loss
When a business’s expenses are more than its revenues
Risk
The chance an entrepreneur takes of losing time and money on a business that may not prove profitable
Standard of Living
The amount of goods and services people can buy with the money they have
Quality of Life
The general well-being of a society in terms of its political freedom,natural environment, education, health care, safety, amount of leisure, and rewards that add to the satisfaction and joy that other goods and services provide
Stakeholders
All the people who stand to gain or lose by the policies and activities of a business and whose concerns the business needs to address
Outsourcing
Contracting with other companies (often in other countries) to do some or all of the functions of a firm, like its production or accounting tasks
Nonprofit Organization
An organization whose goals do not include making a personal profit for its owners or organizers
Factors of Production
The resources used to create wealth: land, labor, capital, entrepreneurship, and knowledge
Business Environment
The surrounding factors that either help or hinder the development of businesses
Technology
Everything from phones and copiers to computers, medical imaging devices, personal digital assistants, and the various software programs that make business processes more effective, efficient, and productive
Productivity
The amount of output you generate given the amount of input (e.g. hours worked)
E-commerce
The buying and selling of goods over the internet
Database
An electronic storage file for information
Identity Theft
The obtaining of individuals’ personal information, such as social security and credit card numbers, for illegal purposes
Empowerment
Giving frontline workers the responsibility, authority, freedom, training, and equipment they need to respond quickly to customer requests
Demography
The statistical study of the human population with regard to its size, density, and other characteristics such as age,race, gender and income
Climate Change
The movement of the temperature of the planet up or down over time
Greening
The trend toward saving energy and producing products that cause less harm to the environment
