Chapter 1 Flashcards
Information technology has been described as pervasive in today’s world because:
IT has become commonplace in the workplace and in many homes
The widespread use of Microsoft Corporation products is responsible for today’s de facto software standards in each of the following areas?
PC operating systems.
office applications.
Internet browsers.
All of the following led to an unprecedented level of IT investments in the 1990s to obtain a more global reach for employees and organizations
Internet communication standards (TCP/IP).
standard browser application software.
high-bandwidth fiber-optic lines
By the year 2000, more than _______ of capital expenditures by U.S.-based businesses were for IT purchases.
one half
Which does describe a current hardware trend?
cheaper purchase costs
faster computer processing
mobile hardware devices
The use of IT by a business to provide tailored service to a specific customer is an example of competing on:
differentiation.
All of the following are characteristic of free agents?
are knowledge workers.
are telecommuters.
work as independent contractors.
Telecommuting is facilitated by all of the following?
low costs for personal computing products.
Internet connectivity.
software to facilitate remote collaboration.
The term “app economy” refers to:
purchases of downloadable software.
App Stores by Apple and other vendors.
a software industry trend.
Which does not describe a current software trend?
legacy systems
Which statement is true about how modern organizations are dependent on IT
Some companies rely on IT for only back-office support (e.g., accounting).
Some companies are dependent on 24x7 IT operations.
Not all companies are strategically dependent on new technologies.
Ross, Beath, and Goodhue (1996) argue that IT managers need to focus on three types of IT assets?
technology assets.
relationship assets.
human assets.
IT leaders who establish partnering for joint IT-business decision making are managing the?
relationship asset
. Keeping a company’s IT resources aligned with business goals is the primary responsibility of?
the CIO.
The CISO position is generally responsible for all of the following?
monitoring compliance with federal reporting requirements.
ensure technology security policies are in place to protect data.
plan appropriate investments to manage IT security risks.
A new organizational leadership position that helps plan for and monitor compliance with federal reporting requirements is:
CSO.
Web site design features are easily copied, making it more difficult for businesses to compete through differentiation via the Web.
TRUE
Online travel sites such as Expedia, Travelocity, and Orbitz pressure airlines to compete on price and make differentiation difficult.
TRUE
Managing the costs and vulnerabilities of the data centers and networks that provide access to business data and applications is the only critical IT management role.
FALSE
Information technology is defined as computer hardware and software for processing and storing information, as well as communications technology (voice and data) for transmitting information.
TRUE
The company responsible for much of today’s de facto software standards throughout corporate America is Microsoft Corporation.
TRUE
A telecommuter is one who works from a location outside the company’s regular offices and communicates via IT in order to do his or her work.
TRUE
By definition, the CIO is a direct report of the CEO.
FALSE
Managing the human asset includes recruiting, developing, and retaining IT workers with specialized IT skills and business knowledge.
human asset
An IT specialist working as independent contractors and without needed to be at any specific work location is now referred to as a(n) ???
Free Agent
