Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

Project Management > Chapter 1 > Flashcards

Chapter 1 Flashcards

0
Q

Conflicts can be used to

A

Solve problems

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
1
Q

What are the 4 decision modes

A

Consensus
Voting
Delegation
Autocratic

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

______ is a natural, valuable source of group energy

A

Conflict

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What are the types of conflict management and avoidance?

A

Withdrawing
Smoothing over
Forcing resolution
Compromising

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Steer conflict into productive problem solving by

A 
Reverting
Acknowledging
Framing
Focus on interest (not position)
Trade places
Agree on process not outcome
Separate identifying selecting alt.
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What are the 2 Tyler’s of conflict

A

Relationship (affective) - interpersonal compatibilities

Task (cognitive)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What are the 3 sources of conflict

A

Abrasive
Unappreciative
Unreliable

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What are the ways of managing conflict (organization)

A 
Appeal to disputes 
Alternate dispute resolution ((ADR)
Use a third party
Reduce task
Change/move ppl
Improve communication
How well did you know this?
1
Not at all
2
3
4
5
Perfectly

Project Management (7 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions