Chapter 1

Question 1

communication

Answer 1

systemic process in which individuals interact with and through symbols to create and interpret meaning

Question 2

process

Answer 2

on going always in motion

-hard to tell where communication starts in stops; thus, it is always in motion

Question 3

systemic

Answer 3

involves a group of interrelated parts that affect one another

Question 4

symbols

Answer 4

abstract, arbitrary, ambiguous representations of things

Question 5

meaning

Answer 5

the heart of communication: created through communication

Question 6

intrapersonal communication

Answer 6

communication with ourselves, self-talk

Question 7

interpersonal communication

Answer 7

communication between people

Question 8

fantasy themes

Answer 8

chains of ideas that spin out in a group and capture its social and task themes
ex: waring political parties

Question 9

organizational culture

Answer 9

understandings about identity and codes of thought and action that are shared by members of an organization

Question 10

intercultural communication

Answer 10

communication between people from different cultures

Question 11

monitoring

Answer 11

observing and managing our own thoughts, feelings, and actions

Question 12

meaning

Answer 12

the significance that is conferred on experiences and phenomena