Chapter 1 Flashcards
1
Q
What is Operations Management?
A
It is the set of activities that creates value in the form of goods and services by transforming inputs into outputs.
2
Q
What is the simple operations process?
A
Resources (People and Material) —> Transformation Process —> Output of products and services —> Value added for costumers.
3
Q
What are the three levels of Operations?
A
Supply Chain (flow between operations)
Operation (flow between processes)
Processes (flow between resources)
