Chapter 1 Flashcards
What is Human Resource Management?
Leadership and management of people within an organization using systems, methods, processes and procedures that motivate employees to achieve outcomes and contribute to organizations goals
What is Strategic Human Resource Management?
The process of integrating the strategic needs of an organization into the choice of HR systems and to support the overall mission, strategies and preformance of the business
Human Resource activities should allign with organizations strategies? True/False
True
What are the steps of Strategic Human Resource Management
1) Organizational mission, goals, and strategy analysis
2) Environmental scan
3) Analysis of organizational character and culture
4) Choice and implementation of human resource strategies
5) Review, eductaion and audits of HR strategies
What is a Mission Statement
Outlining the puropse, long term objectives and activities the organzatiuon will persue in the cource of the future.
What is an enviromental scan? and what are the 5 forces?
Continuous monetering of the economic, technological, demographic, cultural , and legal forces (5 forces)
What are the 5 environmental forces
1) Economic
2) Technological
3) Demographic
4) Cultural
5) Legal
What are the four critical economic forces?
1) Economic cycles
2) Global Trade
3) Productivity and innovation improvment
4) Knowledge Workers
What are Economic Cycles
Economy experiances boom (economy is doing well) and bust cycles (recession).
In recession workers, wages and morale is lower
What is productivity?
Ratio of an organization’s outputs (goods) to its inputs (people, capital, materials and energy)
What is a knowledge worker?
Members of occupations generating, processing, analyzing, or synthesizing ideas and information.
Someone whose primary job involves handling or working with information and applying specialized knowledge. Describes individuals who use their intellect and expertise, rather than manual labor, to produce value in the workplace.
(such as scientists and management consultants)
Three Critical Technological Forces
1) Connectivity and work design
2) Automation
3) Data and analytics
What is connectivity and work design?
Connectivity has effected the way organizations conduct business and has given us the ability to work flexability but has also created the need to set limitations of social networking and greater cybersecurity
Why do we automate? What are the cons of automation?
- increase speed
- Provide better service
- Increase flexibility
- Increase predictability in operations
- Achieve higher standards of quality
Cons: workers have fewer oppertunities for socialization on the job and require higher skilled workers
What are the four critical demographic forces?
1) Gender balance
2) Educational attainment of workers
3) Aging population
4) Generational shift
What is gender balance?
An understanding of demographic forces in sex, gender identity and gender expression to create an inclusive workplace. Having this understanding helps managers create inclusive workplaces. (Ex: more woman work part time, and are growing in professional jobs like health care and science)
What is educational attainment? Is it higher or lower today than in the past?
The highest educational level attained by an individual worker, employee group or population. Educational attainment has increased dramatically over the past several years and is expected to continue.
What is the age crisis?
The ever-increasing trend of more people leaving the workforce than entering it. It is also creating bottlenecks in professional inductries because most will keep their job for many years in fear of not finding another.
What is the generational shift? And how does it effect managers?
Generational diversity creates an interpersonal dynamic for leaders and they must be aware of the different motivators of each generations and be able to tailor activities to different age demographics
What is sociocultural forces?
Challenges facing a firms decision makers because of cultural differences among employees or changes in core cultural or social values occurring at the larger societal level
What is cultural mosaic?
The Canadain ideal of encouraging each ethical, racial, and social group to maintain its own cultural heritage, forming a national mosaic of different cultures.
What is an organizational structure?
The product of all an organizations features and how they are arranged - people, objectives, technology, size, age, policies. Reflects the past and shapes the future
What is organizational culture?
The core belifs and assumptions that are widely shared by all organizqational members. Each organization has its own individual structure
When formulating/choosing and implementing human resource strategies, HR must focus on what 3 activities?
There should be a clear line of sight between HR strategy and corporate goals, unsuitable strategic options should be dropped from consideration.
1) Identifying oppertunities, risks and challanges
2) Making data-informed decisions alligned to strategy
3) Optimization for high performance
What happens in step 5 review, evaluation, and audit, in the model of strategic human resource management
- HR strategies are examined and considered for changing factors
- Human resource audit is conducted with the intention of identifying and correcting deficiencies
What does a small organization human resource department look like?
Owner > Managers > Human resource manager > Client/ benefit support
What does a large organizations human resource department look like?
CEO > head of human resource department > Middle or first level managers > Front line workers/ human resource team
What is staff authority?
Authority to advise not direct
What is line authority
Posessed by managers of operating departments: authority to make decisions about production, performance, and people.
What is functional authority?
Authority that allows staff experts to make decisions and take actions normally reserved for line managers
What is todays HR professional designation?
Chartered Professional in Human Resources or CPHR
What is a human resource audit?
An examination of the HR policies, practices and systems of a firm (or dividson) to eilminate deficiencies and improve ways to achieve goals.
