Chapter 1 Flashcards

1
Q

Firm’s corporate image or culture created to attract & retain the type of employees the firm is seeking

A

Employer Branding

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2
Q

Utilization of individuals to achieve organizational objectives

A

HRM - Human Resource Management

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3
Q

Process through which an organization ensures that is always has the proper number of employees with the appropriate skills in the right jobs, at the right time, to achieve organizational objectives

A

Staffing

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4
Q

Major HRM function consisting not only of training & development but also of individual career planning & development activities, organization development, & performance management & appraisal.

A

HRD - Human Resource Development

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5
Q

Factors outside an organization’s boundaries that affect a firm’s human resource makeup

A

external environmant

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6
Q

Employees who have joined together for the purpose of dealing with their employer.

A

union

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7
Q

Owners of a corporation

A

shareholders

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8
Q

Any organized approach for obtaining relevant & timely information on which to base human resource decisions.

A

HRIS - human resource information system

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9
Q

System of shared values, beliefs, & habits within an organization that interacts with the formal structure to produce behavioral norms.

A

corporate culture

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10
Q

Individual who normally acts in an advisory or staff capacity, working with other managers to help them deal with human resource matters.

A

Human resource manager

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11
Q

Process of hiring external HR professionals to do the HR work that was previously done internally

A

HR outsource

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12
Q

A center that takes routine, transaction-based activities dispersed throughout the organization & consolidates them in one place.

A

SSC - shared service center

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13
Q

A company that leases employees to other businesses

A

PEO professional employer organization

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14
Q

Individuals directly involved in accomplishing the primary purpose of the organization

A

line managers

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15
Q

A top-level manager who reports directly to a corporation’s chief executive officer or to the head of a major division

A

executive

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16
Q

A person who may be an executive & performs tasks in a variety of HR-related areas.

A

generalist

17
Q

An individual who may be a human resource manager, or a non-manager, & who is typically concerned with only one of the five functional areas of human resource management

A

specialist

18
Q

Vocation characterized by the existence of a common body of knowledge & a procedure for certifying members.

A

profession

19
Q

Set of values, symbols, beliefs, language, & norms that guide human resource behavior within the country.

A

Country’s culture