Chapt. 9 Flashcards
1
Q
- Which two general types of HR function decisions most commonly follow the various phases of the performance management process?
A
Staffing and Trainning
2
Q
- Which is the first phase of the performance management process as described in the text?
A
Conduct Job Design
3
Q
- On-the-job training (OJT), the most common form of training in organizations, most closely resembles which phase of the performance management process?
A
Provide direction, immediate performance feedback, and coaching
4
Q
- Which is the final phase of the performance management process as described in the text?
A
Conduct performance appraisal
5
Q
- An emphasis in performance appraisal on __________ has been found to contribute to higher levels of employee satisfaction in several different countries.
A
Future employee development
6
Q
- Which of the following is a major “Downstream” consideration for effective global performance management?
A
Sensitivity of cross cultural differences
7
Q
- Which of the following is a major “Upstream” consideration for effective global performance management?
A
Knowledge Management
8
Q
- Mistakes made in one MNC subsidiary that provided useful lessons for learning when shared across the other subsidiaries is an example of which upstream consideration for global performance management?
A
Organizational Learning
9
Q
- This performance appraisal approach involves the utilization of multiple different sources of input in making appraisal decisions:
A
360 Degree Feedback
