Chapt 7 Flashcards
- The field of training and development, also known as __________ involves all of the purposeful activities directed at learning that contributes to desired change in individual, group, and organizational behavior
Human Resource Development (HRD)
- Various studies have identified __________ as a primary if not the most important standard that customers use in evaluating the quality of a product or service:
Reliability
- Training is important for reducing the __________ or time it takes for an employee to achieve an acceptable level of performance mastery.
Learning Curve
- Typically __________ knowledge is not consciously reflected upon, but simply drawn on as work tasks demand
Tactic
- The __________ deals with emotions, feelings, values, beliefs, attitudes, expectations-all often combined into the general category of motivation.
Affective Domain
- To ensure that training is used effectively and has the desired impact on employee and organizational performance, training and development efforts should be guided by a __________ approach.
Systems
Under the __________ level of needs assessment the nature of the particular performance to be mastered is carefully examined and the training content for supplying new knowledge or skills to enable this desired performance is considered.
Work Operations
- At the __________ level of needs assessment the particular needs or characteristics of the trainee or trainees are carefully considered. Besides the level of familiarity with the training material, particularly relevant to global business at this level are such personal factors as trainee language skills, technical and basic skills, and cultural influences.
Individual
- What is the ability to monitor, care for, adapt, and renew oneself to maintain strength and vitality amid the ongoing demands of rapid change, uncertainty, complexity, and otherwise stressful working conditions of international business, often involving planning for achieving balance in intellectual, physical, spiritual, and social realms of life?
Self Management
- An appreciation and interest in other cultures as well as sensitivity to and flexibility in dealing with cross-cultural differences in various settings, including working in and managing multicultural teams in international business is known as:
Cultural Acumen
The most powerful way to develop multiple and deep global competencies
Living and working abroad
- The degree to which the work in the new foreign assignment is similar to past work in which the expatriate has been engaged is called:
Job Thoughness
- Also referred to as cultural distance, the degree to which the values, norms, and attitudes of the foreign culture match the expatriate’s home culture is known as:
Cultural Thoughness
- Conditions related to this factor include differences in norms and rules for written, oral, and interpersonal interaction; frequency of foreign interaction required; difficulty in learning the predominant foreign language; length of the foreign assignment; and common modes of information exchange.
Communication Toughness
Efforts designed to address immediate learning need within an organization
Training
Effors aimed at meeting longer range learning objective. Commonly reserved for middle managers and higher executives within MNC
Development
The __________ deals with increasing knowledge, awareness and understanding in which involves intellectual and thinking process
Cognitive Domain
The ______________ relates to the acquisition of new physical skils, such as typing, correct enunciation of difficult vocals sounds. Requires significant practice
Physcomotor Domain
CASE
Low - Comprehension
Analyze
Synthesize
HIgh Evaluate
The working understanding of effective principles and practices of fucntional disciplines as well as broader strategic management knowledge for conducting businesses in interntional settings
Business Acumen
An appreciation and ability to make effective decisions within uncertaities and complexities of global business. Smaller entities being able to wield more power than larger entities
Paradox Management
