Chap9 Flashcards
What is Transformational Leadership?
A leadership style focused on inspiring and motivating employees to achieve long-term goals through innovation and vision.
What is Servant Leadership?
A leadership approach that prioritizes supporting and empowering team members rather than exercising authority.
What is Situational Leadership?
A leadership model where leaders adapt their style based on the context and team’s readiness.
What is Emotional Intelligence (EI)?
The ability to understand and manage one’s own emotions while also influencing the emotions of others for effective leadership.
What is Stakeholder Engagement?
The process of involving key individuals in decision-making to align IT strategies with healthcare goals.
What is Change Management?
A structured approach to transitioning individuals, teams, and organizations from a current state to a desired future state with minimal resistance.
What is the RACI framework used for?
It defines roles in decision-making: Responsible, Accountable, Consulted, Informed.
What is Strategic Planning in Healthcare IT?
A long-term process of defining IT goals and allocating resources to align with organizational strategies.
What are Performance Metrics?
Measures like KPIs and SLAs used to evaluate IT system effectiveness in healthcare.
What is Health Information Technology (HIT)?
The use of digital tools and systems to manage healthcare data and improve patient care.
What is an Electronic Health Record (EHR)?
A digital version of a patient’s medical history used for clinical decision-making and workflow optimization.
What is Interoperability in Healthcare IT?
The ability of different healthcare IT systems to exchange and use patient data efficiently.
What is a Clinical Decision Support System (CDSS)?
An IT system that provides data-driven insights to assist healthcare providers in medical decision-making.
What is Data Governance?
Policies and procedures ensuring data security, integrity, and compliance in healthcare IT systems.
What is Role-Based Access Control (RBAC)?
A security model that restricts access to patient data based on job roles to enhance privacy and compliance.
What is Cybersecurity & HIPAA Compliance?
IT measures ensuring patient data protection while complying with HIPAA regulations.
What is Project Portfolio Management (PPM)?
Managing multiple healthcare IT projects to align with strategic goals and resource constraints.
What is Risk Assessment & Mitigation in Healthcare IT?
The process of identifying, evaluating, and reducing potential risks in IT operations and security.
What is Total Cost of Ownership (TCO) in IT?
The total financial impact of an IT investment, including purchase, implementation, and maintenance costs.
What is Return on Investment (ROI) in Healthcare IT?
A financial metric that evaluates whether an IT initiative provides measurable value compared to its cost.
What are Service-Level Agreements (SLAs)?
Contracts between organizations and vendors defining expected service quality, response times, and uptime.
What are three common financial risks in Healthcare IT?
1) Budget overruns, 2) Vendor contract failures, 3) Cybersecurity breaches.
What is the difference between CapEx and OpEx in IT budgeting?
CapEx (Capital Expenses) covers large upfront IT investments, while OpEx (Operational Expenses) covers ongoing costs like maintenance and subscriptions.
How does Stakeholder Engagement improve IT decision-making?
By ensuring IT projects align with clinical and financial goals, reducing resistance, and improving user adoption.
How do Performance Metrics help evaluate IT systems?
By tracking system uptime, patient satisfaction, and incident response times to measure efficiency and impact.
