Chap 9: Functional Level Strategy Flashcards
Intended to maximize the resource productivity of a company so that the value is created as perceived by customers
Functional level strategy
Deliver customer-value products
Marketing strategies
Maximize the financial value of a company
Financial strategies
Guide the development and implementation of various programs
Human resource strategies
Reconcile a company’s resources and market requirements
Production and operations strategies
Maximize resource productivity
Functional level strategy
Gain a competitive position in an industry
Business level strategy
Provide the overall direction of a company
Corporate level strategy
The marketing logic by which a company hopes to create customer value and achieve profitable customer relationships
Marketing strategy (Kotler and Armstrong, 2013)
Dictates the marketing strategy that is adapted by a company based on its competitive position in the market
Competitive position strategy
There’s a company that has the largest share in the market
Market leader
In this strategy, the market leader expands the demand by developing new users or promoting new usage of a product
Expand total demand strategy
Adopted by the market leader, when it continuously innovates, and fixes its weaknesses to avoid competitors from taking opportunities
Protect market share strategy
It is the desire of the market leader to expand its market share when it offers superior quality products, builds close customer relationships, and creates good service experiences with customers
Expand market share strategy
A company that has a marketshare lower than that of the market leader
Market challenger
Attacks the strength of the market, leader, and other competitors not their weaknesses. It matches the market leader’s product, price and distribution system.
Full frontal attack strategy
Market challenger of words attacking the strength of the market leader. Instead, it works against the weaknesses of the market leader.
Indirect attack strategy
A company that simply follows the market leader, or challenger, instead of attacking them
Market follower
In this strategy, the market, followers studies and learns from the experiences of the market leader by improving the market leader’s products and programs at a lower cost
Follow closely strategy
The market follower in this strategy simply holds on to its current customers and tries win new customers fairly as a way of avoiding retaliation from the market challenger
Follow at a distance strategy
A company that provides the needs of a small segment in the market, which has not been given a preference yet by the market leader or challenger
Market nicher
In this strategy, a market nicher can specialize in one type of end-user group or specific customers
Specialization niching strategy
A market niche with multiple niching strategy as its competitive position strategy serves two or more market niches
Multiple niching strategy
Refers to the buyers of a product or service, not the place where a seller and the buyer meet. They can be actual or potential buyers
Market
This strategy is designed to determine the customers to be served and the manner in which they are to be served
Market identification strategy
This strategy aims to divide the market into distinct groups of buyers who have different behaviors, characters, and needs
Segmentation strategy
This strategy is designed to identify the particular group of customers to be served
Targeting strategy
This is concerned with the way customers are served
Positioning strategy
In this strategy, the markets and the products are classified either as existing or new
Market-product growth strategy
This strategy is adopted by a marketing functional unit when it aims to improve a company’s sales through the rigorous selling of existing products to the current market segment
Market penetration strategy
This strategy aims to improve a company’s sales through the sale of existing products to new markets
Market development strategy
A company plans to grow by selling new products to existing market segments
Product development strategy
A company plans to grow by entering a new market with new product lines
Diversification strategy
An important factor in the struggles of a company to achieve a competitive advantage in an industry
Pricing strategy