chap 6: organizational strategies Flashcards

1
Q

of an organization/company is subject to many factors like technological breakthroughs by competitors, changes in customer lifestyles, and those that are environmental in nature.

A

The organizational structure

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2
Q

adopt a specific structural arrangement for a reason.

A

• Organizations

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3
Q

needs to bring together the human, technical, marketing, and financial resources of the organization.

A

Management

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4
Q

are brought together in units, teams, or projects so that job specialization can be optimized while special skills can be best managed.

A

human resources

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5
Q

There is a need for the marketing department to interact and coordinate with personnel in other major functional areas.

A

functional organizational structure

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6
Q

follows the requirements set by the marketing department.

A

functional organizational structure - The production/operations department

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7
Q

efficiently allocates funds to achieve the organization’s set objectives. All these departments need to act together.

A

functional organizational structure - The financial department

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8
Q

As an organization begins to serve its customers who are spread over a growing geographical area, a territorial structure becomes a viable design.

A

Territorial Organizational Structure

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9
Q

In this system, the target market is divided into geographical units according to certain criteria.

A

Territorial Organizational Structure

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10
Q

Traditionally. organizational divisions follow a product structure. In some companies, the sub- businesses are assigned to product group managers, each of whom are given key operating and staff functions.

A

Product Organizational Structure

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11
Q

If describes the wide range of structural forms that center on a group of customer needs rather than a region, product line, or function. It is decentralized by market; a profit center.

A

Market-Centered Organizational Structure

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12
Q

This division structure raises the issue of whether any marketing functions should be performed at the corporate staff level.

A

SBU Organizational Structure

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13
Q

The decision whether to maintain some corporate level marketing staff services depends primarily on the size of the division.

A

SBU Organizational Structure

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14
Q

If a division is large enough to afford its own marketing structure, It will usually have one.

A

SBU Organizational Structure

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15
Q

This type of structure places emphasis on planning and analysis of company strategies.

A

SBU Organizational Structure

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16
Q

This division structure raises the issue of whether any marketing functions should be performed of the corporate staff level.

A

Matrix Organizational Structure

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17
Q

cuts across departmental boundaries to get a job done.

A

Matrix Organizational Structure

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18
Q

The figure illustrates how teamwork among production, marketing, and finance specialists is required to complete projects.

A

Matrix Organizational Structure

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19
Q

The key feature is that both the functional and product lines of authority overlap where both product and functional managers share managerial authority over the people in each cell.

A

Matrix Organizational Structure

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20
Q

choice of an organizational structure

A

size, productd….

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21
Q

. A firm producing and selling in a restricted territory may find the furictional organization the best form for their purposes; whereas, a larger firm that produces several products and sells to a wider market may opt for a regional form of organization to maximize selling efforts.

A

Size of the Firm

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22
Q

. Consumer and industrial goods may require different types of services from the producer. Some products require extensive after- sale servicing to customers and the marketing organizational structure can take care of this task.

A

The Products

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23
Q

. Characteristics of the _ like geographic dispersion, income class, and buyer behavior need to be considered in organizing the marketing unit.

A

The Market

24
Q

. A firm may find it necessary to organize its marketing efforts following the requirements of competition

A

Competition

25
Q

. A final factor that affects the structure of an organization is _in the company. In each case, the structure of the business unit differs.

A

Philosophy of Management

26
Q

These are management, employees, facilities and equipment, financial resources, and organizational culture.

A

organizational component

27
Q

refers to the administrative supervision of an organization. It includes leadership, the organization’s vision-mission, business definition, goals, objectives, and strategies adopted to attain organizational success.

A

Management

28
Q

is foremost in the management of any business. A good _, regardless of whether he owns or works for the organization, is someone who inspires his employees and stretches them to their optimum productivity. He is the prime mover and is expected to lead his employees in the attainment of the organization’s set goals.

A

Leadership - leader

29
Q

where he sets the objectives to be gtlained and the means to achieve them

A

task of a leader - planning

30
Q

where he Identifies, divides, groups and Coordinates various activities to achieve set goals

staffing where he recruits, selects, hires, and develops human resources

  • alrecting where he leads and communicates with his employees to attain objectives

controlling where he monitors processes and functions and institutes corrective actions when needed

A

task - organizing

31
Q

where he recruits, selects, hires, and develops human resources

A

staffing - task

32
Q

where he leads and communicates with his employees to attain objectives

A

directing - task

33
Q

where he monitors processes and functions and institutes corrective actions when needed

A

controlling - task

34
Q

a strategist, a facilitator, and an administrator

A

roles

35
Q

who understands critical facts, issues, problems, and other concerns about the industry and the business environments

A

Information man

36
Q

who concretizes the vision, mission, and plans

A

a conceptualizer

37
Q

who serves as conduil for the employees

A

a liaison officer

38
Q

who settled concerns, issues, and other problems between labor and management

A
  • a mediator
39
Q

who negotiates the allocation of resources

A
  • a facilitator
40
Q

who assigns responsibilities, empowers employees, and monitors them periodically and efficiently

A

delegator

41
Q

who lackles organizational concerns and provides adequate solutions

A

a problem-solver

42
Q

who makes appropriate decisions, both qualitative and quantitative, and as needed by the Crganization

A

a decision-maker

43
Q

constitute a significant part of the organizational milieu. They are the very people who work, support, and earn profits for the organization.

A

Employees

44
Q

. This is an emotional state where the employee experiences a feeling of content in the workplace. It is generally brought about by acceptable salary, fringe benefits, and Incentives, positive interpersonal relationships between and among management and employees, and acceptable conditions in the workplace.

A

Employee Satisfaction

45
Q

. Satisfied with his work conditions, the employee becomes more participative in company activities and essentially aims to contribute to the growth of the company.

A

Employee involvement

46
Q

. In this degree of employee relationship, the employee cultivates within himself an attitude and a “sense of owhing.”

A

Employee commitment

47
Q

include management of buildings and site maintenance, management of machinery and facilities, and application of technology.

A

Facilities

48
Q

need to be appropriate for the type of business.

A

Management of buildings

49
Q

have to be maintained properly, secured for safety, and optimized when it comes to layouts.

A

Physical structures

50
Q

means making sure that the right types of equipment or machinery are in place, including the right quantities as needed by the organization. This is another important aspect of facility management.

A

Management of machinery

51
Q

means that washrooms and canteens need to be in good and healthy working conditions as these amenities are important to the workforce.

A

Management of facilities

52
Q

determine the direction the organization will take. and affect its capability to realize its set business goals and objectives

A

The financial resources of the organization

53
Q

where information technology digitally and efficiently integrates financial, inventory, purchasing, accounting. marketing, and other aspects of an organization.

A

Application of technology

54
Q

the lifeblood of an organization

A

Organizational Policies

55
Q

put organizational structure and system in place

A

Organizational Policies

56
Q

ensure order, hierarchy of authority, clear delineation of functions, efficiency, productivity, and good interpersonal relationships

A

Organizational Policies

57
Q

make possible the smooth actualization of operations cind functions and facilitate the attainment of set goals and objectives, whether measurable or otherwise

A

Organizational Policies