Chaoter 2 - Staff Management 1 Flashcards

1
Q

What a full benefits of flexible working

A

Enabling high-performance attracting and retaining top talent accessing a broader talent pool increased productivity

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2
Q

What is the police executive default position to F AO

A

The default position is yes then the staff member and manager work to make it doable

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3
Q

Name for common options of flexible working

A

Working from home or in alternative location Flexi time part time condensed hours

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4
Q

What is six way a police leader can support if he oh

A

Talk about if E0 with your team FE0 on the agenda educate advocate challenge role model

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5
Q

What a manager responsibilities with a physio

A

Consider in response to all requests for FEO within one month

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6
Q

Who can decline in FEO application

A

District Commander or national manager

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7
Q

Is performance management a disciplinary process

A

No performance measures only become relevant for disciplinary purposes where in employee has been unable or unwillingness to improve following a PIP

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8
Q

Under section 4 of the employment relations and parties must deal with each other in good faith what other parties required to do in that good-faith relationship

A

Be active and constructive in

maintaining a productive employment relationship that is responsive and communicative

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9
Q

Who does the code of conduct apply to

A

Employees permanent temporary or casual contractors and consultants volunteers in the other groups who have been advised this code applies

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10
Q

There’s a conflict of interest apply to conflicts that are real or perceived

A

Perception of a conflict of interest can be just as damaging as an actual conflict

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11
Q

And considering if a behaviour or decision is a breach of the code of conduct what factors may be considered? hint PPOTAI

A
Position 
past behaviour treated
organisational impact trust and confidence police has in you
ability to fulfil your duties 
intention
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12
Q

What constitutes misconduct

A

Behaviour or actions that breached the code of conduct or other police policies

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13
Q

What constitutes serious misconduct

A

Behaviour or actions that breach code of conduct police policies employment agreements and damage the trust and confidence in you

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14
Q

Could serious misconduct justify dismissal

A

Yes serious misconduct this behaviour or actions that may justify dismissal

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15
Q

Name five examples of misconduct

A

Miss use of police Internet treating a person harshly being absent from work or late without proper reason failing to declare a conflict-of-interest bringing police into disrepute

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16
Q

Name five examples of serious misconduct

A

Being convicted of an offence corruption bullying or harassment sexual misconduct dishonesty of any kind

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17
Q

When does the performance matter become relevant for disciplinary purposes

A

Where and employee has been unable or unwillingness to satisfactorily improve following a PIP

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18
Q

What’s the objective of an informal discussion

A

To encourage dialogue and try and identify if there are any underlying causes that are contributing to the performance issues

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19
Q

What are the five key steps to a performance meeting

A

Introduction
provide information opportunity to respond problem-solving
recordkeeping

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20
Q

Does a record of the discussion of a performance meeting need to be signed by both parties

A

Yes it’s preferable that is signed by both parties at the end of the meeting and stored in a separate employees performance management file with a copy provided to the employee

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21
Q

Does a performance improvement plan and need to sit out the expectation of the employee and the employer

A

Yes it sets out the requirements and expectations of both parties in order for it to be successful the employee must agree to the Pip

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22
Q

If a new matter arises while and employee is on a performance improvement plan Ken that new matter be added to the Pip

A

No a PIP is specific to the behaviours that has been raised with the employee already should a new matter arise another performance meeting will need to be convened before Pip could be revised

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23
Q

If employee reaches the required standard in a poop before the end date of the Pip what should happen

A

The employee should be informed that they have achieved the level of performance required and that there is no lot longer and need to continue performance management through the PIP this in date should be confirmed in writing and a letter confirming this should be provided to the employee

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24
Q

What is the purpose of a disciplinary policy

A

To ensure breaches of our code are managed in doubt with fairly and in good faith with a view to improving contact

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25
Q

What are the three key components of good faith and an employer employee relationship

A

Engage openly honestly and respectfully

be responsive and communicative

be active and constructive in maintaining a productive employment relationship

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26
Q

When will police undertaken unemployment investigation

A

Police will undertake an employment investigation only with their is a good reason to do so

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27
Q

How will police consider an employees explanation in the disciplinary process

A

Police will consider and employees explanation in an unbiased manner

free from predetermination and

Uninfluenced by irrelevant considerations

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28
Q

During the disciplinary process what will police to do in respect of privacy of an employee

A

Police will insure privacy of police employees and the confidentiality of the investigation is maintained

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29
Q

What is the first step of the disciplinary process and what guidance will a manager seek

A

Initial assessment is the first step the manager will seek guidance from HR to assess the available relevant information to determine if it requires further investigation

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30
Q

Step two in the disciplinary process is categorisation who conducts this categorisation step

A

A matter is referred to the appropriate manager HR rep and professional conduct the professional conduct team assist if there is a potential criminal offending or if the allegation has resulted from a complaint against police

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31
Q

If a disciplinary matter is categorised as requiring a criminal investigation who are we required to seek advice from

A

If the matter is categorised as requiring a criminal investigation we need to seek advice from employment relations when this occurs

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32
Q

During the disciplinary process if it is determined that it’s necessary and appropriate to remove the employee under investigation from the workplace who must advice be sought from

A

Advice must be sought from HR prior to taking the step

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33
Q

In the disciplinary process why is a notification of employment concerns or allegations to the employee important

A

Notification of employment concerns or allegations as part of our good-faith obligation this should also include full disclosure of information about the allegations

34
Q

What’s the purpose of an employment investigation

A

The purpose of an employment investigation is to establish what conduct has occurred and whether that conduct is misconduct and the seriousness of it

35
Q

In making a decision about a disciplinary process what needs to happen

A

A preliminary decision needs to be reached the employee needs to be informed and have an opportunity to comment further consideration before a final decision can be made

36
Q

What are the two main outcomes for consideration of a disciplinary process

A

They are warning/final warning or dismissal

37
Q

What can aggrieved employee do in respect of a disciplinary process

A

Employee aggrieved by any action taken in a disciplinary process may pursue the matter as an employment relationship problem

38
Q

What are the three possible pathways from an initial assessment

A

No conduct or performance concerns

potential missed contact or serious misconduct

performance issue

39
Q

Name four types of matters considered in categorisation in the disciplinary process

A

Internally identified breaches

complaints there are concerns about

notifiable incidents in respect of the IPCA

significant traffic matters

40
Q

What are the four possible outcomes of the categorisation process

A

No further action performance management employment investigation criminal investigation

41
Q

If an employment investigation is required what are the two key considerations that should be made

A

A restricted duties standdown or suspension appropriate

who should be the investigator

42
Q

What are some of the risks that determines restricted duties suspension or standdown may be appropriate

A

Risk to the health and safety of the employee

risk the employee will interfere with the investigation

risk the employee will interfere with police operations

the nature or gravity of the alleged conduct to the reputation of police and public interest

43
Q

What differentiates a criminal investigation from an employment investigation

A

In the criminal investigation
no requirement to participate in good faith

no requirement for disclosure

no requirement to give time to consider

must prove wrongdoing beyond all reasonable doubt

44
Q

What needs to occur before an investigation meeting can be digitally recorded

A

Everyone in the room needs to be aware and consent to digital recording the conversation during an investigation

45
Q

In an employment investigation meeting is it appropriate to check what other inquiries the employee thinks you need to make

A

Yes

46
Q

Can inspector make a decision about a disciplinary warning in the disciplinary process

A

A district Commander National manager or above is a suitable decisionmaker however this may be delegated to inspectors or equivalent level manages decision is made in consultation with HR

47
Q

Who must make a decision for a dismissal

A

District Commander general manager training national manager assistant commissioners and above with HR

48
Q

The final warning for serious misconduct where they have been previous warnings should be considered what

A

The final warning is just that a final warning it should be considered a last chance

49
Q

What is summary dismissal

A

If the decision is made to dismiss someone a summary dismissal maybe appropriate it means the employee will not be required to work out their notice period

50
Q

What are the three situations when employment relationship problem policy does not apply

A

Independent contractors

a matter that has another review ie. appointment review, harassment

or a matter of a claim under the human rights act

51
Q

If an employment relation problem cannot be resolved through dialogue what is an option

A

A referral to mediation

52
Q

In the employment relations act what is the difference between a dispute employment relation problem

A

A dispute is about the interpretation application or operation of an employment agreement a problem includes a personal grievanceor a problem arriving out of her employment relationship

53
Q

Name five claims that the employee could have in a personal grievance case

A

Unjustifiably dismissed

disadvantage

discriminated against

sexually or racially harassed

subjected to duress in relation to a union

54
Q

What are options available to parties in and employment relationship problem process that is not resolved at mediation

A

Employment relations authority or the human rights commission

55
Q

The procedures for dealing with an employment relationship problem and a personal grievance of the same but there are time restraints on raising a personal grievance when missed a personal grievance be raised

A

A personal grievance must be raised within 90 days beginning on the date that the action giving rise to the personal grievance occurred or from the date the employee became aware of it which ever is the later

56
Q

The manager receiving a personal grievance complaint must send what to the local EPM or HRM

A

they must send notification of the personal grievance along with relevant details

57
Q

Which method is it expected that most employment relation problems and personal grievances may be resolved through

A

Informal discussion

58
Q

Of parties agree during an informal discussion for a personal grievance that the problem can be resolved at this stage what is the manager responsible for insuring

A

The resolution is implemented within the agreed timeframes

59
Q

During an informal discussion for an employment relation problem if the problem cannot be resolved to the employees satisfaction what are the four options available to them

A

Take no further action discuss with another manager mediation formal process I E human rights commission

60
Q

Is discrimination or harassment unacceptable and unlawful

A

Yes any discrimination and or harassment is unlawful and unacceptable

61
Q

If a case of workplace harassment is to be resolved formally what are the additional rights of the complainant and respondent

A

Impartial investigator and decision maker

be heard verbally and or in writing

be kept informed

a timely investigation

advised of outcome

62
Q

Week in the definite definition of discrimination and the police harassment policy be found

A

Discrimination is found in the human rights act that is the definition of

63
Q

What are the criteria required for behaviour to be considered harassment

A

Behaviour is not a legitimate

unwelcome and unsolicited

considered offensive intimidating humiliating or threatening and behaviour is either

repeated or significant in nature

64
Q

What are the three criteriarequired to meet the definition of racial harassment

A

Express hostility bring into contempt or ridicule on the ground of their race colour ethnic or national origins and

is hurtful or offensive and

is either repeated or significant in nature

65
Q

What are the two types of incidents that amount to sexual harassment of an employee

A

We are request of a sexual nature is implied or overt that contains a promise of preferential treatment or threat in relation to their employment or by the use of language of a sexual nature visual material or physical behaviour that isunwelcome or offensive that is repeated or significant in nature

66
Q

What determines a serious allegation

A

Perceived risk of physical or significant emotional harm

may amount to serious misconduct of proved

67
Q

What are the three key things to note in the professional distance policy that are expected of employees

A

Awareness of the need to maintain a professional distance from those we deal with an our work

appropriately manage any personal relationship ie. conflict, power imbalance

avoid unethical or inappropriate relationships

68
Q

What’s the difference between a personal relationship and a professional relationship

A

Personal can include friends family contact or conduct as personal or intimate

professional occurs when the relationship has arisen out of the employees work duties

69
Q

Why would professional rat relationships we develop with members of the public be unequal

A

Disclosure of private or personal information power imbalance vulnerability

70
Q

Forming a personal relationship that is considered unethical would be with who

A
Offenders 
victims 
informants 
witnesses and their family members vulnerable persons were a duty of care exists 
any person in custody 
complainant's
71
Q

What types of personal relationships must you declare to your supervisor as soon as possible

A

Unethical or inappropriate

Unequal

an actual or potential conflict-of-interest

72
Q

What are the supervisor responsibilities when a personal relationship that’s unethical inappropriate an equal or with a conflict-of-interest is declared

A

Assist with the steps can be taken for safeguards to manage conflict of interest or power in balance

73
Q

Can a police employee have any expectation of privacy when using police technology

A

No employees must have no expectation of privacy even if the devices are used for personal benefit

74
Q

How was the risk from the trust rather than technical controls blocking access and use balanced for police

A

The risk is balance by increase monitoring and compliance with a focus on early intervention education increase user awareness

75
Q

What’s the premise that employees have access to information and use of police technology

A

Is a premise of trust that employees are be using responsibly

76
Q

Order for Dewes in the social media policy

A

Do insure personal opinions make it clear that it’s your own view do access personal social media sites in accordance with the police manualdo select high privacy settings on your personal account do be aware of security advice issued through the Bully board

77
Q

Name five don’t in the police social media policy

A

Don’t post photos of yourself in uniform

don’t use your personal email address for police social media accounts

don’t post anything that will bring the police into disrepute

don’t post anything that compromises your security

don’t use Facebook as a channel to send unprompted messages to members of the public

78
Q

What’s the premise that employees have access to information and use of police technology

A

Is a premise of trust that employees are be using responsibly

79
Q

Order for Dewes in the social media policy

A

Do insure personal opinions make it clear that it’s your own view do access personal social media sites in accordance with the police manualdo select high privacy settings on your personal account do be aware of security advice issued through the Bully board

80
Q

Name five don’t in the police social media policy

A

Don’t post photos of yourself in uniform

don’t use your personal email address for police social media accounts

don’t post anything that will bring the police into disrepute

don’t post anything that compromises your security

don’t use Facebook as a channel to send unprompted messages to members of the public