Ch1: Preface

Question 1

The use of non-standard procedures during normal operations is _______. No flight
crew, including instructors and management crew, may experiment on any service
flight with any change to procedures without the authority of ______ .

Answer 1

Prohibited

COIS

Question 2

Any crew member who observes a non-standard procedure shall immediately ________.

Answer 2

call this deviation to the attention of the other crew members

Question 3

Deliberate deviations from company procedures are only permitted if _________.

Answer 3

following

company procedures would create a direct threat to the safety of the flight.

Question 4

As long as a decision to deviate is made in _______ (3), crews can expect the Just Culture Policy to apply.

Answer 4

good faith, in the best

interests of flight safety and is appropriately reported

Question 5

When pilots identify the need for change in any SOP they have a responsibility to ______.

Answer 5

bring this to the attention of line management or COIS

Question 6

Definition of SOP ‘WARNING’?

Answer 6

An operating procedure, technique or condition that may result in
injury or loss of life if not carefully observed or followed.

Question 7

Definition of SOP ‘CAUTION’?

Answer 7

An operating procedure, technique or condition that may result in
damage to equipment if not carefully observed or followed.

Question 8

Definition of SOP ‘Note’?

Answer 8

An operating procedure, technique or condition considered essential
to emphasise. Information contained in notes may also be safety
related.