Ch1 - Janine *done* Flashcards

1
Q

Why do organizations need an HRIS?

A

To maintain competitive advantage.

Balance resources to max profitability.

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2
Q

What is the Competitive Advantage that HRIS gives to organizations?

A

Timely and accurate information to support decision-making.

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3
Q

What were the pre-WWI functions of HRIS?

A

Personnel - record keeping or “caretaker function”

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4
Q

Transformational HR Activities (Def)

A

Actions of an organization that add value to the consumption of the firm’s product or service. IE: training program to improve customer service.

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5
Q

Scientific Management (def)

A

Work broken down into measurable tasks
Pay for output
Pay considered the only motivation

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6
Q

What were the significant changes to HRIS post WWII?

A

Change in management theory to ee recognition
Intro of labour unions
Job analysis to create descriptions & classifications
Payroll functions became automated
More women in workplace

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7
Q

Comprehensive Occupational Data Analysis Program (CODAP) (def)

A

established more accurate job description classification systems for the Air Force with use of computers.

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8
Q

What changes were implemented during the Social Issues Period (1963-1980)?

A

Big increase in legislation incl. discrimination & benefits.

New field of HR as technology became more affordable and reporting for compliance.

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9
Q

In the Cost-Effectiveness Era (1980-1990), what major issues effected HRIS?

A
Global competition
Increased labour costs
Focused on increased productivity
Recognition of cost savings through HRM
Technology reduced costs, increased useability
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10
Q

What were the changes to HRIS during the Technology Advancement Era (1990 to now)?

A

Changing economy
Increased global competition
Rapid technology changes
Organizational changes to flatter structures, outsourcing, innovation
Change in customer base
Intellectual capital competitive advantage

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11
Q

Strategic HRM success factors

A
national and organizational culture
size
industry type
occupational category
business strategy
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12
Q

Sustained competitive advantage through people is sustained if:

A
People (human) resources:
have value
are rare and unavailable to competitors
are difficult to imitate
are organized for synergy
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13
Q

What are the elements of HR that changed to make it strategic?

A

Business strategies supported by HR strategies
Shift from managing people to being strategic about people
Focus on HR systems architectures & high performance practices
Improved execution
Measuring performance of HR strategies & initiatives through metrics
Applying evidence based management

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14
Q

What types of activities does HR engage in?

A

65-75% Transactional ie. Benefits, admin (HRIS items)
15-30% Traditional ie. recruitment, training, performance evals.
5-15% Transformational ie. knowledge management

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15
Q

Effective use of technology creates…

A

reduced cycle times ie. payroll processing
improved accuracy
better informed decision making
IT is not a substitute for people
more time to focus on the transformational

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16
Q

What is HRIS? (def)

A

A system used to acquire, store, manipulate, analyze, retrieve, and distribute information regarding an organization’s hr.
Incl. hardware, people, software, forms, policies, and procedures.

17
Q

The most pressing issues facing firms are:

A
Going Global
Embracing technology
Managing change
developing human capital
Responding to the market
Containing costs
Economy
Security & access ie. 3rd party data storage
18
Q

What are the advantages that HRIS gives firms?

A

comprehensive info in a single picture.
improves HR operations and processes.
collects data and coverts it into information and knowledge for decision making.
real time, accurate reports.
increased efficiency and effectiveness of HR admin.
shift HR focus from transactional to transformational
re engineering HR processes.
Improve employee satisfaction with faster and more accurate service.

19
Q

What are the external factors effecting HRIS?

A
Security & access
Labour market
Privacy
Societal concerns 
Competition
Government regulations & law
20
Q

Factors that effect firms ability to harness HRIS potentials

A
size of organizations
culture
structure 
amount of top management support
availability of resources
company's HR philosophy
employee involvement
ability and motivation to adapt to change
21
Q

What are the limitations to HRIS?

A

Won’t:
Eliminate human judgement calls
provided exhaustive information
adequately handle new information

22
Q

Steps in System Development Life Cycle

A
Planning
Analysis
Design
Implementation
Maintenance
23
Q

Elements of a DFD at the context level

A

Stakeholders
What are the key functions needed
What kind of data and how will it flow