Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

MIS 3302 (Ch.1-Ch.4) > Ch.1 - Ch.4 > Flashcards

Ch.1 - Ch.4 Flashcards

1
Q

An era characterized by the proliferation of new device form factors, such as tablets or smartphones, which complement or even replace traditional PCs and laptops.

A

Post-PC Era

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

individuals valued for their ability to interpret and analyze information

  • coined by Peter Drucker
  • job is to create, modify and synthesize knowledge
A

knowledge workers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

a society in which much of the labor force has migrated from manual work to work based on knowledge and information. Also referred to as the knowledge economy, new economy, the digital society, the network era, the Internet era, the knowledge economy, and the digital world.

A

knowledge society

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

e-business

A

The use of nearly any information technologies or systems to support every part of the business

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

the gulf between those who have ready access to computers and the Internet, and those who do not.

A

digital divide

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

a period in history where the production, distribution, and control of information is the primary driver of the economy

A

Information Age

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What are the Five Megatrends of the Information Age?

A 
Mobile
Social Media
Internet of Things
Cloud Computing
Big Data
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

IT mega trend of moving towards Mobile devices

A

Mobile

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Mobile software programs designed to perform a particular, well-defined function

A

Apps

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

new information technology originating in the consumer market that spreads to business organizations

A

Consumerization of IT

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

The practice of allowing users to use their own personal devices to connect to an organizational network.

A

BYOD (bring your own device)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

consists of online media where users submit comments, photos, and videos—often accompanied by a feedback process to identify “popular” topics.

A

Social Media

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

The idea that objects are becoming connected to the Internet so they can interact with other devices, applications, or services.

A

Internet of Things (IoT)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

the practice of using a network of remote servers hosted on the Internet to store, manage, and process data, rather than a local server or a personal computer.

A

Cloud Computing

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

the huge and complex data sets generated by today’s sophisticated information generation, collection, storage, and analysis technologies

A

Big Data

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

The notion that the value of a network (or tool or application based on a network, increases with the number of other users.

A

Network effect

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

In the​ ________ model, customers can run their own applications but have little or no control over the underlying infrastructure.

A. software as a service​ (SaaS)
B. platform as a service​ (PaaS)
C. data as a service​ (DaaS)
D. infrastructure as a service​ (IaaS)
E. none of these are correct
A

B. platform as a service​ (PaaS)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

The​ _______ characteristic of cloud computing is associated with computing resources being scaled up or down almost instantaneously and often​ automatically, based on user needs.

A. rapid elasticity
B. on-demand self-service
C. measured service
D. resource pooling
E. broad network access
A

A. rapid elasticity

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

Cloud computing is based on a​ ______ model of​ computing, which transforms capital expenditures to operational expenditures.

A. mainframe
B. business
C. utility
D. insourcing
E. licensing
A

C. utility

Notes:
In the utility model of​ computing, resources are​ “rented” from a provider and organizations pay only for what is used. This transforms the cost of buying resources​ (capital expenditures) into rental payments​ (operational expenditures).

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

All of the following are reasons underlying the trend toward cloud computing​ except:

A. increasing demand for storage.
B. increasing need for dedicated IS staff.
C. rising energy costs.
D. rapidly evolving hardware and software.
E. decreasing demand for bandwidth.

A

E. decreasing demand for bandwidth.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

Some top technology companies have recently come under fire because their data centers have been judged to be​ “dirty.” This characterization​ means:

A. to save​ money, little janitorial service is provided at the data center.
B. there is no recycling at the data centers.
C. the data centers rely heavily on environmentally unfriendly energy sources.
D. construction of the data center did not follow environmentally friendly practices.
E. none of these statements are correct.

A

C. the data centers rely heavily on environmentally unfriendly energy sources.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

Because the demands for computing resources may vary widely over​ time, organizations must cope with​ ________.

A. planned obsolescence
B. bandwidth growth
C. demand fluctuations
D. rising energy costs
E. software obsolescence
A

C. demand fluctuations

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

Manufacturers of hardware and software employ the concept of​ _______ by designing their products to last only for a certain life span.

A. software asset management
B. corrective maintenance
C. planned obsolescence
D. reengineering
E. prototyping
A

C. planned obsolescence

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

Today, organizations collect and analyze vast amounts of data for​ _______.

A. licensing
B. outsourcing
C. reengineering
D. archival purposes
E. business intelligence
A

E. business intelligence

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

The concept of​ _______requires owners of hardware and software to perform periodic replacements or upgrades.

A. planned obsolescence
B. reengineering
C. corrective maintenance
D. prototyping
E. software asset management
A

A. planned obsolescence

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

​_______ refers to the physical pathway that is used to carry a message from a sender to a receiver.

A. Operating systems software
B. Network gateway
C. Transmission media
D. Network management software
E. Database management system
A

C. Transmission media

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
27
Q

_______ software coordinates the interaction among​ users, application​ software, hardware, and peripheral devices.

A. Application system
B. ​E-commerce system
C. Operating system
D. Database management system
E. HTML
A

C. Operating system

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
28
Q

​_________ data is stored in databases or files on hard drives in order to enable an organization to process transactions or for data analysis.

A. Transactional
B. Performance
C. Backup
D. Operational
E. Archival
A

D. Operational

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
29
Q

The​ _____ class of computers is any computer on a network that makes access to​ files, printing,​ communications, and other services available to users of the network or to Web users.

A. personal
B. workstation
C. server
D. mainframe
E. supercomputer
A

C. server

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
30
Q

​_________ data is stored for a short time period on hard drives in order to enable an organization to recover from a​ system-related disaster.

A. Performance
B. Transactional
C. Backup
D. Operational
E. Archival
A

C. Backup

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
31
Q

The​ _____ class of computers is used primarily as the​ main, central computing system for major corporations.

A. mainframe
B. personal
C. supercomputer
D. server
E. workstation
A

A. mainframe

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
32
Q

A private network that is used exclusively within an organization is sometimes called a(n) __________.

A. Internet
B. local area network
C. intranet
D. extranet

A

C. intranet

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
33
Q

Public clouds __________.

A. are internal to an organization
B. can be used by anyone on a pay-per-use basis
C. do not offer rapid scalability
D. provide a high degree of control over data

A

B. can be used by anyone on a pay-per-use basis

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
34
Q

hich of the following is an issue associated with managing IS infrastructure?

A. There is constant high demand for computing resources.
B. Cloud computing is an issue.
C. The planned obsolescence of computer hardware carries a high price tag for the environment in terms of resources needed.
D. The slower pace of IT cycles is an issue.

A

C. The planned obsolescence of computer hardware carries a high price tag for the environment in terms of resources needed.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
35
Q

__________ can range from spanning multiple buildings to covering the area of a city to worldwide.

A. Wide area networks (WANs)
B. Local area networks (LANs)
C. Personal area network (PANs)
D. Campus area networks (CANs)

A

A. Wide area networks (WANs)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
36
Q

Which of the following describes a protocol?

A. The transmission capacity of a computer or communications channel
B. The procedures that different computers follow when they transmit and receive data
C. The physical pathway used to carry network information
D. A set of numbers that identifies all computers or devices on the Internet

A

B. The procedures that different computers follow when they transmit and receive data

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
37
Q

Hypertext Transfer Protocol is __________.

A. used to facilitate the transmission of Web pages and other information
B. used to identify and locate a particular Web page
C. the standard method for specifying the format of Web pages
D. the standard that servers use to process user requests for Web pages

A

D. the standard that servers use to process user requests for Web pages

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
38
Q

__________ consists of remote computers connected in a single network to create a virtual supercomputer.

A. Utility computing
B. Grid computing
C. Cloud computing
D. Web hosting

A

B. Grid computing

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
39
Q

Which of the following is the domain name for www.mayo.edu/research?

A. www
B. research
C. mayo
D. edu

A

C. mayo

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
40
Q

Which of the following characterized the fourth generation of computing, which began in the 1990s?

A. It was the end of the mainframe era.
B .It was the beginning of the internetworking era.
C. It was the beginning of the interpersonal computing era.
D. It was the end of the interpersonal computing era.

A

B .It was the beginning of the internetworking era.

Notes:
It was the beginning of the interpersonal computing era. The fourth generation of computing , which began in the 1990s, marked the end of the personal computer era.

The end of the mainframe era was the third generation of computing.

The end of the interpersonal era of computing is the present, fifth generation of computing.

The beginning of the internetworking era of computing is the present, fifth generation of computing.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
41
Q

How can green computing be implemented in an organization?

A. By replacing energy-draining mainframes with more energy-efficient desktop machines
B. By using virtualization to replace hundreds of individual servers with just a few powerful mainframe computers
C. By relocating certain divisions to different areas of the world, depending upon their computing power needs
D. By taking old computers to the landfill and replacing them with just a few mainframes

A

B. By using virtualization to replace hundreds of individual servers with just a few powerful mainframe computers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
42
Q

IP convergence has led to which of the following?

A. Videoconferencing over IP
B. Extranets
C. TCP/IP
D. Cloud computing

A

A. Videoconferencing over IP

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
43
Q

Which of the following best describes an extranet?

A. A network that allows people in buildings, cities, and the world to share data and other resources
B. A network that allows people within a building to share data and other resources
C. A private network that allows two or more firms to use the Internet to do business together
D. A private network that is used exclusively within an organization

A

C. A private network that allows two or more firms to use the Internet to do business together

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
44
Q

Moore’s Law states that the number of transistors on a chip will double roughly every __________ years.

A. 2
B. 5
C. 3
D. 10

A

A. 2

Notes:
Moore’s Law states that the number of transistors on a chip will double roughly every 2 years. Dr. Moore’s prediction has been fairly accurate so far

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
45
Q

Roshanda, who works for a major retailer located in Seattle, wants to check the availability of some merchandise with one of her company’s suppliers in New York. Roshanda also wants to verify the total amount of inventory she has ordered this month from the supplier.

Which network will Roshanda most likely use to access this information?

A. A wide area network
B. An extranet
C. A local area network
D. A private network

A

B. An extranet

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
46
Q

TZA Solutions Corp. is considering opening a new call center in Mumbai, India.

Which of the following infrastructure plans should it consider implementing?

A. Installing its own generators because of frequent power outages
B. Creating its own roads
C. Computer sharing for efficient use of existing computers
D. Importing all equipment and workers to ensure a smooth transition

A

A. Installing its own generators because of frequent power outages

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
47
Q

__________ is a page description language for specifying how text, graphics, video, and sound are placed on a Web page.

A. TCP/IP
B. HTML
C. HTTP
D. URL

A

B. HTML

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
48
Q

Which of the following allow organizations to easily store, retrieve, and analyze data?

A. Cloud computers
B. Database management systems
C. Supercomputers
D. Mainframes

A

B. Database management systems

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
49
Q

Which of the following cloud computing service structures provides only the basic capabilities of processing, storage, and networking?

A. Software as a Service (SaaS)
B. Infrastructure as a Service (IaaS)
C. Platform as a Service (PaaS)
D. Networking as a Service (NaaS)

A

B. Infrastructure as a Service (IaaS)

Notes:
Infrastructure as a Service (IaaS) provides only the basic capabilities of processing, storage, and networking. The customer has the most control over resources.

PaaS allows the customer to run its own applications, which are typically designed using tools provided by the service provider.

With SaaS, the customer uses only applications provided via a cloud infrastructure.

NaaS is not a type of cloud service.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
50
Q

Which of the following is the role of a client computer in client-server computing?

A. Managing network activities
B. Making requests for services
C. Storing shared data
D. Displaying Web pages

A

B. Making requests for services

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
51
Q

An IP address is a __________.

A. 16-character English-like name
B. 32-bit number
C. 16-bit number
D. 32-character English-like name

A

B. 32-bit number

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
52
Q

When introducing infrastructure changes, organizations using cloud computing must __________.

A. install the new applications on every device
B. ensure the availability of critical applications supplied by remote vendors
C. invest in in-house systems development
D. upgrade the software applications that they own in-house

A

B. ensure the availability of critical applications supplied by remote vendors

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
53
Q

​_______ helps to automate and transform business​ processes, such as​ accounting, inventory​ management, and customer relationship management.

A. Database management systems
B. Network management software
C. Decision support systems software
D. Application software
E. Operating systems software
A

D. Application software

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
54
Q

​________is a continuous process of adjusting business goals and the information systems infrastructure to achieve business objectives.

A. ​Business/IT alignment
B. Network era management
C. ​Hardware/software alignment
D. E-business coordination
E. Digital age evolution
A

A. ​Business/IT alignment

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
55
Q

The three basic capabilities provided by an​ organization’s information systems infrastructure are​ ________ of data.

A. ​storing, syncing, and sizing
B. processing, distributing, and regenerating
C. ​processing, storing, and transmitting
D. ​transmitting, reformatting, and revising
E. ​Storing, recalculating, and disbursing

A

C. ​processing, storing, and transmitting

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
56
Q

Which of the following is NOT an element of an​ organization’s information systems​ infrastructure?

A. Business processes
B. Hardware
C. Storage
D. Networking
E. System software
A

A. Business processes

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
57
Q

The​ _______ breaks down business processes into individual​ “building blocks” that are​ simple, modular,​ reusable, and interoperable.

A. ​innovation-focused architecture
B. ​single-focus architecture
C. simple cloud architecture
D. simple specialized architecture
E. service-oriented architecture
A

E. service-oriented architecture

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
58
Q

Web pages are stored on​ _______, which process user requests for those Web pages using​ _______.

A. Web​ servers; hypertext transfer protocol
B. ​PCs; hyperlinks
C. mobile​ devices; URLs
D. Web​ servers; URLs
E. Web​ servers; hyperlinks
A

A. Web​ servers; hypertext transfer protocol

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
59
Q

The transmission capacity of a computer or communications​ channel, measured in bits per​ second, is called the​ ________.

A. transmission rate
B. none of these terms
C. subscription rate
D. signal strength
E. bandwidth
A

E. bandwith

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
60
Q

The​ ______ is a large worldwide collection of networks that use a common protocol to communicate with one another.

A. wide area network
B. World Wide Web
C. personal area network
D. local area network
E. Internet
A

E. Internet

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
61
Q

The alignment of​ _______ is a continuous process of adjusting business goals and the information systems infrastructure to achieve business objectives.

A. Web sites and customers
B. databases and networks
C. business and information technology​ (IT)
D. business locations and networks
E. hardware and software
A

C. business and information technology​ (IT)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
62
Q

Which of the following cloud computing service models allows the customer to use only applications provided by a cloud​ infrastructure?

A. Platform as a service​ (PaaS)
B. Software as a service​ (SaaS)
C. Applications as a service​ (AaaS)
D. Infrastructure as a service​ (IaaS)
E. Virtualization as a service​ (VaaS)
A

B. Software as a service​ (SaaS)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
63
Q

The cloud computing characteristic that allows users to access cloud resources quickly and easily is called​ ______.

A. measured service
B. resource pooling
C. broad network access
D. rapid elasticity
E. ​on-demand self-service
A

E. on-demand self-service

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
64
Q

An​ organization’s ______ enables the​ processing, storing, and transmitting of data.

A. information systems department
B. application software
C. information systems infrastructure
D. software assets
E. application architecture
A

C. information systems infrastructure

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
65
Q

Which of the following are the three distinct purposes of organizational data​ storage?

A. Operational, backup, and archival
B. Operational, predictive, and reflective
C. ​Archival, retrospective, and evaluative
D. ​Anticipatory, regulatory, and compensatory
E. ​Backup, forecasting, and estimation

A

A. Operational, backup, and archival

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
66
Q

A network that allows connected computers to share​ data, software​ applications, or other​ resources, typically within a limited geographic​ area, is called a​ ______.

A. professional area network
B. wide area network
C. local area network
D. limited area network
E. personal area network
A

C. local area network

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
67
Q

Software that allows an organization to more easily​ store, retrieve, and analyze its data is called​ ________ software.

A. network management
B. application
C. server operating system
D. database management
E. operating system
A

D. database management

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
68
Q

​________ is(are) considered among the most important assets an organization has.

A. Warehouses
B. Buildings
C. Inventory
D. Data
E. Computers
A

D. Data

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
69
Q

Organizations can utilize​ Web-based technologies to support​ proprietary, internal communications by implementing​ a(n) ______.

A. extranet
B. intranet
C. home area network
D. wide area network
E. virtual network
A

B. intranet

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
70
Q 
A(n) \_\_\_\_\_\_\_ is a collection of related data organized in a way that facilitates data searches.
A. database
B. file
C. application program
D. network
E. hard drive
A

A. database

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
71
Q 
When organizations store data for​ \_\_\_\_\_\_\_ purposes, the most common media used is magnetic tape due to its portability and durability.
A. archival
B. evaluative
C. predictive
D. operational
E. backup
A

A. archival

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
72
Q

Many organizations are faced with the constant need to upgrade to new and improved versions of software that offer better performance and more features. This phenomenon is called​ _______.

A. software asset management
B. network obsolescence
C. hardware obsolescence
D. software obsolescence
E. replacement mandate
A

D. software obsolescence

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
73
Q

Software that streamlines and automates business processes and enables organizations to use data effectively is called​ _______ software.

A. operating system
B. system
C. network management
D. server operating system
E. application
A

E. application

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
74
Q

Which of the following is NOT an important consideration for organizations contemplating using the services of a public cloud service​ provider?

A. Cost
B. Security
C. Reliability
D. Complexity
E. Scalability
A

D. Complexity

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
75
Q

The purpose of a​ ________ is primarily to provide services to users within large organizations or to Web users.

A. mainframe
B. client device
C. workstation
D. server
E. supercomputer
A

D. server

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
76
Q

​_____ ensure that different computers are able to send and receive messages​ to/from other computers.

A. Channels
B. Translation programs
C. Application software
D. Compilers
E. Protocols
A

E. Protocols

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
77
Q

Which of the following is NOT contributing to the challenge organizations face in managing their IT​ infrastructures?

A. Increasing availability of talented IT professionals
B. Increasing demand for storage
C. Evolving hardware and software
D. Increasing demand for bandwidth
E. Rising energy costs
A

A. Increasing availability of talented IT professionals

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
78
Q

When organizations obtain services from a cloud service provider such as Amazon on a​ pay-per-use basis, they are using a​ _____ cloud.

A. local
B. public
C. flexible
D. innovative
E. private
A

B. public

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
79
Q

_______ software is necessary to enable the application software to interact with the various types of hardware.

A. Communication
B. ​Client-side
C. Database management
D. Personal productivity
E. System
A

E. System

80
Q 
The​ \_\_\_\_\_\_ component of the IS infrastructure consists of the computers that run the applications and databases necessary for processing transactions or analyzing business data.
A. hardware
B. data center
C. system software
D. networking
E. storage
A

A. hardware

81
Q

What became the “currency of the realm”? Who predicted it? What age do we now live in?

A
  • information
  • Alvin Toffler
  • Information Age
82
Q

How has the suppliers’ bargaining power been influenced by the internet?

A

The internet has provided them with more suppliers and buyers

83
Q

How has the customers’ bargaining power been influenced by the internet?

A

The internet has given customers wider choices that lead to lower switching costs and higher bargaining power

84
Q

How has the threat to new entrants into the market been influenced by the internet?

A

The internet has reduced the difficulty of obtaining critical resources and reduced barriers to entry

85
Q

True or False? Is the lowest-cost provider offering the best-price in its industry?

A

True

86
Q

True or False? Is the best-cost provider strategy also the lowest-cost provider?

A

False

87
Q

Key Performance Indicators (KPIs)

A

Summary performance metrics used to assess how well a company is achieving its goals.

88
Q

What level are structured decisions made?

A

Operational level

89
Q

What level are semistructured decisions made?

A

Managerial level

90
Q

What level are unstructured decisions made?

A

Executive level

91
Q

Make routine day to day decisions

A

Organizational level

92
Q

Make tactical decisions

A

Managerial level

93
Q

Make strategic decisions

A

Executive level

94
Q

What are the 5 parts of the business model?

A
  1. What does a company do?
  2. How does a company uniquely do it?
  3. In what way does the company get paid for doing it?
  4. What are the key resources and activities needed?
  5. What are the costs involved?
95
Q

Value Proposition

A

the utility that the company’s product or service has to offer to customers

96
Q

Freeconomics

A

when a company provides free goods and services to customers as a business strategy to gain competitive advantage

97
Q

Information technology (IT) includes:

A

Hardware, software, and telecommunications networks

98
Q

The ______ Act of 1986 made is much more difficult for anyone, including the government, to eaves drop on phone conversations.

A

Electronic Communications Privacy Act

99
Q

An Online Analytical Processing (OLAP) system is an example of a(n) _____ system.

A

Business Intelligence

100
Q

With respect to the types of information systems used in organizations, a grocery store checkout cash register with a connection to a network is an example of a(n) ________.

A

Transaction processing

101
Q

At the ____ level of a firm, the routine day-to-day business processes and interactions with customer service.

A

Operational

102
Q

A ________ is defined as an economic system in which assets are shared between private individuals, either free or for a fee.

A

Sharing Economy

103
Q

The steps (in order) in the disruptive innovation cycle is_______.

A

Choosing, Matching, Executing and Assessing

104
Q

A metric deemed most critical to accessing programs toward a certain goal is referred to as a(n)_________.

A

Key Performance Indicator

105
Q

At the _____ level of organization, function manager’s focus on monitoring and controlling operational-level activities and providing information to the higher level of the organization.

A

Executive Level

106
Q

The ability to adapt to increase or decrease in demand for processing or data storage is known as _______.

A

Scalability

107
Q

Timothy was reading tournament results of the football World cup matches on infogaolistic.com. As he was going through the results, an advertisement of new football studs popped up. This is an example of ________ advertising

A

Contextual

108
Q

A recent trend in display advertising has been _______ advertising, where the ads placed on a page are some way related to the content of that page.

A

Cotextual

109
Q

Which of the following statements is true about an operational system?

A

It consists of narrow and simple updates and queries.

110
Q

Human resource activities ______.

A

Are classified as a support activity since the primary activities cannot be accomplish without the employees to perform them.

111
Q

efficiency

A

The extent to which goals are accomplished faster, at lower cost, or with relatively little time and effort.

112
Q

The extent to which goals or tasks are accomplished well.

A

effectiveness

113
Q

An information technology that enables a firm to accomplish a task or goal or to gain or sustain a competitive advantage in some way.

A

enabling technology

114
Q

The top level of the organization, where executives focus on long-term strategic issues facing the organization.

A

executive level

115
Q

Being the first to enter a market.

A

first-mover advantage

116
Q

Freeconomics-based revenue model where basic services are offered for free, but a premium is charged for special features

A

freemium

117
Q

A cross-organizational-level informaiton system designed to support a specific functional area.

A

functional area information system

118
Q

An international business strategy employed to achieve economies of scale by producing identical products in large quantities for a variety of different markets

A

global business strategy

119
Q

An international business strategy that views the international business as an extension of the home business.

A

home-replication strategy

120
Q

A strategy to offer the best prices in the industry on goods or services.

A

low-cost leadership strategy

121
Q

managerial level

A

The middle level of the organization, where functional managers focus on monitoring and controlling operational-level activities and providing information to higher levels of the organization.

122
Q

A decentralized international business strategy using a federation of associated business units, employed to be flexible and responsive to the needs and demands of heterogeneous local markets.

A

multidomestic business strategy

123
Q

The bottom level of an organization, where the routine, day-to-day business processes and interactions with customers occur.

A

operational level

124
Q

The process of analyzing an organization’s activities to determine where value is added to products and/or services and the costs that are incurred for doing so.

A

value chain analysis

125
Q

The summary of a business’s strategic direction, outlining how the objectives will be achieved; a business model specifies how a company will create, deliver, and capture value.

A

business model

126
Q

Using information systems to do an activity faster, cheaper, and perhaps with more accuracy and/or consistency.

A

automating

127
Q

What is the term that represents the principal that all internet data should be treated the same?

A

Net neutrality

128
Q

Identify a key driver for m-commerce.

A

Local-based services

129
Q

The concept of the Long Tail refers to a focus on ______

A

Niche markets

130
Q

A way to ensure that a company’s site is on the first page users when looking for a specific term is using _____ advertising.

A

Search

131
Q

Porsche, Nordstrom, and IBM are examples of companies that pursue which type of strategy?

A

A differentiation strategy

132
Q

At the executive level of decision making, information systems are used to __________.

A

obtain aggregate summaries of trends and projections of the future

133
Q

Companies pursuing a __________ business strategy attempt to achieve economies of scale by developing products for the global market, which can be sold in large quantities.

A

global

134
Q

The approach Flickr is using is called?

A

Freemium

135
Q

At the operational level of decision making of a firm, information systems are designed to __________.

A

automate repetitive activities

136
Q

Reducing costs and time to complete repetitive tasks are goals to achieve operational ______________.

A

effectiveness

137
Q

Information is best described as ______________.

A

a representation of reality

138
Q

__________ allow computers to share information and services, enabling the global collaboration, communication, and commerce we see today.

A

Telecommunications networks

139
Q

Which of the following ethical issues has become a greater concern because of the rise of the Internet?

A

Protection of personal privacy

140
Q

Which of the following statements is true of equality in access to information technology?

A

Although it is shrinking in the United States, the digital divide still exists.

141
Q

__________ is the moving of business processes or tasks to another company.

A

Outsourcing

142
Q

Which of the following is an ethically acceptable use of intellectual property?

A

Copying your digital music library to a new MP3 player

143
Q

Which of the following is known as the third IT megatrend?

A

The Internet of Things (IoT)

144
Q

Which of the following is an example of green computing?

A

Changing the power-saving setting on all of an organization’s computers

145
Q

Which of the following infrastructure plans should it consider implementing?

A

Installing its own generators because of frequent power outages

146
Q

How can green computing be implemented in an organization?

A

By using virtualization to replace hundreds of individual servers with just a few powerful mainframe computers

147
Q

The __________ is defined as the percentage of visitors who leave a Web site after viewing a particular page.

A

exit rate

148
Q

Which of the following best describes reintermediation?

A

Designing business models that reintroduce middlemen in order to reduce the chaos brought on by disintermediation

149
Q

Which of the following scenarios is an example of government-to-citizen electronic commerce?

A

Juanita signing up for city water and sewer services and paying her bill for the services online

150
Q

Bounce Rate

A

reflects the percentage of users for whom a particular page is the only page visited on a Web site during a session. In other words, it is the percentage of single-page visits.

151
Q

The click-through rate is

A

the number of surfers who click on an ad divided by the number of times it was displayed.

152
Q

The conversion rate

A

The conversion rate reflects the percentage of visitors who actually perform the marketer’s desired action, such as making a purchase.

153
Q

The exit rate is defined as

A

the percentage of visitors who leave the Web site after viewing a particular page; in other words, it is the last page that users view before moving on to a different site, or closing their browser window.

154
Q

Check the site’s __________ yourself when shopping online. Make sure that the company with which you’re about to do business does not share any information you would prefer not to be shared with other businesses.

A

privacy policy

You should make sure your browser has encryption, not decryption.

You should not give out information, such as your Social Security number, unless you know what the other entity is going to do with it.

You should not assume the site provides refunds for all purchases. Make sure that you can return unwanted/defective products for a refund.

155
Q

______ is an e-commerce company that engages in group buying.

A

Groupon

156
Q

What is Group Buying

A

With group buying, companies negotiate special volume discounts with local businesses and offer them to their members in the form of “daily deals”; if enough people agree to purchase the product or service, the customers typically get significant discounts over the original purchase price. eBay is not the best example. It allows individuals to sell products to other individuals. Amazon is not the best example. Macy’s is not the best example.

157
Q

Web Assist

A

A site offering free tutorials in all Web development technologies, does not exemplify an e-commerce activity because its offerings are free.

158
Q

Movie Magic

A

Movie Magic, a movie guide giving online reviews of movies from various countries, does not exemplify an e-commerce activity because its offerings are free.

159
Q

Fun Skool

A

a gaming Web site providing a range of free online Flash games, does not exemplify an e-commerce activity because its offerings are free.

160
Q

Mass customization

A

helps firms tailor their products and services to meet a customer’s particular needs on a large scale. For example, customers can design personalized tennis shoes at Nike.com.

161
Q

Reintermediation

A

refers to the design of business models that reintroduce middlemen in order to reduce the chaos brought on by disintermediation.

162
Q

Disintermediation

A

involves cutting out the middleman and reaching customers more directly and efficiently.

163
Q

Which of the following describes dynamic pricing?

A

Adjusting prices continually to meet the characteristics and needs of individual customers and situations

164
Q

Economic changes

A

increases in international trade, in the development of global financial systems and currency, and in the outsourcing of labor

165
Q

cultural changes

A

increases in the availability of multiculturalism through television and movies; the frequency of international travel, tourism, and immigration; the availability of ethnic foods and restaurants

166
Q

technological changes

A

the development of low-cost computing platforms and communication technologies

167
Q

3 effects of globalization are:

A

economic changes, technological changes, and cultural changes.

168
Q

To make sure one’s online shopping experience is a good one, a customer can take a few additional steps to maintain his privacy:

A
  1. choose websites that are monitored by independent organizations
  2. avoid having cookies
  3. visits sites anonymously
  4. use caution when requesting confirmation email
  5. beware what you post or say to others.
169
Q

Executives

A

strategic decision making

unstructured

170
Q

Managerial

A

tactical and semi-structured decision making

171
Q

Organizational

A

Routine day-to-day decision making

172
Q

Operational

A

Structured decision making

173
Q

At a managerial level (tactical)

A

at the managerial level of the organization, functional m managers focus on monitoring and controlling operational-level activities and providing information to higher levels of the organization. Focus on effectively utilizing and deploying organizational resources to achieve the strategic objectives of the organizations.

174
Q

Which of the following is a geoeconomic challenge of operating in the digital world?

A

differences in network infrastructures

175
Q

Which of the following is a cultural challenge of operating in the digital world?

A

differences in power distance and uncertainty avoidance

176
Q

The internet of things and the massive amount of data generated enabled the creation of service-oriented business models. Identify this model.

A

Servitization

177
Q

Which of the following is a governmental challenge of operating in the digital world

A

Import and Export regulations

178
Q

Which of the following statements is true about information systems (IS) and information technology (IT)?

A

IT programs are more technical in nature than IS programs.

179
Q

Which of the following IS personnel is responsible for managing disaster recovery within an organization?

A

IS security manager

180
Q

Which of the following is the highest-ranking IS personnel responsible for strategic planning and IS use throughout a firm?

A

chief information officer

181
Q

In information systems management, a systems consultant is responsible for ________.

A

providing information systems knowledge to external clients

182
Q

Connecting host computers and their networks together to form even larger networks is called ________.

A

internetworking

183
Q

The process of connecting separate information systems and data to improve business processes and decision making is known as ________.

A

systems integration

184
Q

The executive level of an organization is also known as the ________ level.

A

strategic

185
Q

operating systems are often written in _____, a very low-level computer programming language that allows the computer to operate quickly and efficiently

A

Assembly language

186
Q

The operating system of a computer is an example of ________ software.

A

Systems

187
Q

Which of the following statements is true about the platform as a service model?

A

The customer can run his or her own applications that are typically designed using tools provided by the service provider

188
Q

Which of the following statements is true about the infrastructure as a service model?

A

The computer has to manage the licenses for the operating systems being used.

189
Q

Which of the following statements is true about a Uniform Resource Locator?

A

It is used to identify and locate a particular Web page.

190
Q

Online retailer Amazon.com is an example of a ________ company.

A

click-only

191
Q

Bookseller Barnes & Noble is an example of a _________ company.

A

click-and-mortar

192
Q

Companies following a __________ business strategy choose to operate solely in the traditional physical markets, approaching business activities in a traditional manner.

A

brick-and-mortar

193
Q

Walmart.com is an example of a ________ retailer.

A

bricks-and-clicks

194
Q

Which of the following is a disadvantage of e-tailing?

A

It requires additional time for products to be delivered.

195
Q

When shoppers come into a store to evaluate the look and feel of a product, just to then purchase it online or at a competitor’s store is known as

A

showrooming

196
Q

Some search engines offer to elevate a page’s position in the organic results after paying a fee. This is known as ________.

A

paid inclusion

MIS 3302 (Ch.1-Ch.4) (4 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions