Ch. 9 Flashcards
What are the two Changes in job structure?
Job rotation - the systematic movement of workers from one type of task to another to alleviate boredom and monotony
Job enlargement - the expansion of a job to include additional, more varied work tasks
What are some benefits programs?
Flexible working hours, a variety of health-care options, different retirement plans, profit sharing, career development programs, health promotion programs, and employee-sponsored childcare
What are the two Flexible work schedules?
Compressed Workweeks
Flextime
Define: Compressed Workweeks
schedules that decrease the number of days in the workweek while increasing the number of hours worked per day
Define: Flextime
a schedule that commits an employee to working a specified number of hours per week, but offers flexibility in regard to the beginning and ending times for each day
What are the 5 pay structures?
Skill-Based Pay (knowledge based pay) Merit Pay Gainsharing Profit Sharing Employee Ownership
Define: Skill-Based Pay (knowledge based pay)
a system of compensation in which workers are paid based on their knowledge and skills rather than on their positions in the organization
Define: Merit Pay
a compensation system in which employees receive a base rate and additional pay based on performance
Define: Gainsharing
a compensation system based on effective group performance
Define: Profit Sharing
a plan where all employees receive a small share of an organization’s profits
What are the three dimensions of the Organizational Commitment Questionnaire (OCQ)?
Affective Commitment
Continuance Commitment
Normative Commitment
Define: Affective Commitment
employee’s emotional attachment to the organization
Define: Continuance Commitment
commitment to continue with the organization because there are costs associated with leaving
Define: Normative Commitment
sense of duty or obligation to stay with the company
What is the global approach to job satisfaction?
views job satisfaction as an overall construct
What is the facet approach to job satisfaction?
views job satisfaction as made up of individual elements, or facets
Define: Cognitive Dissonance
unpleasant state of perceived self-inconsistency
What is job satisfaction and commitment affected by?
type and variety of work, the autonomy involved in the job, the level of responsibility associated with the job, the quality of the social relationship at work, compensation, and the chances for promotion and advancement in the company
