CH 7 Error Management Flashcards

1
Q

The 3 click rule

A

Allows the user to find anything with max 3 mouse clicks

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2
Q

Breadcrumb navigation

A

Shows the waypoint path within the sites overall structure

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3
Q

Site maps

A

Present the site structure in the same way as a book sections

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4
Q

Tree navigation

A

The structure uses a drop-down menu that display the subcategories

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5
Q

Feedforward

A

Anticipate and prevent errors

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6
Q

Companions/ Helpers

A

Sometimes can prompt, advise or alert to the user

Eg.( inventory, map in a game )

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7
Q

Conditioned responses

A
  • viewing scenes as you have been taught to view a scene
  • seeing what you expect to see
  • interpreting what you see in the context of recognisable concepts

Ex ( You will read this first, then this, then this!)

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