Ch 5 - Communicating the Plan Flashcards

1
Q

define bidder conference

A

meeting held by the buyer with potential vendors during the procurement process to allow vendors to ask questions and get clarification on the project

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2
Q

define communications planning

A

determines communication needs of the stakeholders, when and how the info will be received, and who will receive the info

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3
Q

define contract

A

legally binding document that describes work that will be performed, how work will be compensated, and any penalties for noncompliance

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4
Q

define cost-reimbursable contract

A

provides the seller with payment for all costs incurred to deliver or produce the product or service requested

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5
Q

define equipment

A

a. one of the categories of project resources. Includes servers, specialized test equipment or additional pc’s that are required for a project
b.

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6
Q

define fixed-price contracts

A

contract that states a fixed fee for the work that the vendor will perform

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7
Q

define formal communications

A

planned communications such as project kickoff meetings, team status meetings, written status reports or team-building sessions

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8
Q

define human resources planning

A
  1. defining team member roles & responsibilities
  2. establishing an appropriate structure for team reporting
  3. securing the right team members
  4. bringing team members on project as needed for appropriate length of time
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9
Q

define informal communications

A

unplanned or ad hoc communications, including phone calls, emails, conversations in hallway, or impromptu

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10
Q

define lines of communication

A

mathematical formula that determines number of lines of communication between participants in meeting.
n*(N-1)/2 where n is number of participants

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11
Q

define make-or-buy analysis

A

determines cost effectiveness of producing goods or services in-house vs. procuring them from outside the org

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12
Q

define materials

A

catchall category of project resources/any supplies needed for project or other conusamble goods

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13
Q

define organizational planning

A
  1. processing of addressing factors that may impact how to manage a project team
  2. defining roles and responsibilities for project team members
  3. identifying how the project team will be organized
  4. documenting staffing mgmt plan
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14
Q

define procurement planning

A

make-or-buy analysis to determine whether goods or services should be purchased outside the org or produced internally

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15
Q

define RACI chart

A

type of responsibility assignment matrix that describes resources needed for the task and their role for that task using: responsible, accountable, consult, or inform

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16
Q

define resource planning

A

process that defines and documents all resources needed and quantity of resources needed to perform project activities, including human, material and equipment resources

17
Q

define resource pool description

A

listing of all job titles w/in company or dept w/brief descrip of job.
may also ID # of people currently employed in each job title.

18
Q

define resource requirements

A

document containing descrip of the resources needed from all three resource types for work package items from WBS

19
Q

define Responsibility assignment Matrix (RAM)

A

resource chart that defines the WBS identifier, resource type needed for WBS element, and quantity of resources needed for the task.
WBS displayed in chart form.

20
Q

define sole source

A

requirement that a product or service must be obtained from a single vendor in govt work, also includes justification

21
Q

define solicitation

A

obtaining bids and proposals from vendors in response to RFP’s and similar procurement documents prepared using solicitation planning process

22
Q

define staff acquisition

A

obtaining human resources and assigning them to the project. human resources may come from inside of outside the org.

23
Q

define staff mgmt plan

A

docs when and how human resources will be added to and released from the project team and what they will be working on while they are part of the team

24
Q

define time and materials contract

A

type of contract where buyer and seller agree on unit rate, such as hrly rate for programmer. Total cost is unknown, and will depend on amt of time spent to product product

25
Q

What are the three elements in communication?

A
  1. sender
  2. receiver
  3. message
26
Q

define effective communication

A

providing the right info in the right format for the intended audience at the right time

27
Q

define efficient communication

A

providing the appropriate level and amount of info at the right time (only the info that’s needed at the time)

28
Q

What five aspects do you include when documenting an overall communications plan?

A
  1. defining who needs info on project
  2. defining types of info each person or group needs
  3. ID’ing comms format and method of transmission
  4. assigning accountability for delivering comms
  5. determining when comms will occur and how often