Ch 1 - Initiating the Project Flashcards

1
Q

Define project mgmt

A

brings together a set of tools and techniques, performed by people, to describe, organize, and monitor the work of project activities

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2
Q

What are the three fundamental questions of project mgmt?

A
  1. what makes a new assignment a project
  2. How do you know if you’re working on a project
  3. what distinguishes a project from an operational activity
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3
Q

Define project

A

temporary endeavor that has a definite beginning and end, and results in a unique product/service/result

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4
Q

What are the four criteria for something to be a project?

A
  1. unique
  2. temporary
  3. resources and quality
  4. stakeholder satisfaction
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5
Q

when does a project start? (3)

A
  1. once it’s been identified
  2. objectives have been outlined in project charter
  3. appropriate stakeholders have approved project plan
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6
Q

what is a program?

A

group of related projects managed together using coordinated processes and techniques

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7
Q

What are the responsibilities of a program mgmt office (PMO)?

A

responsible for:

  1. maintaining standards
  2. processes
  3. procedures related to mgmt of projects
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8
Q

define project mgr

A

people responsible for applying tools to various projects and activities, with primary purpose to integrate all components of project to bring it to successful conclusion

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9
Q

what are the three different types of organizational structures?

A
  1. functional
  2. matrix
  3. project-based organization
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10
Q

what is a functional organization

A

staff is organized along departmental lines, with each dept managed independently with limited span of control, hierarchical in nature

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11
Q

what are three advantages to a functional organization?

A
  1. growth potential and career path for employees
  2. opportunity for those w/unique skills to flourish
  3. clear chain of command
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12
Q

what are five disadvantages to a functional organization

A
  1. project mgrs have limited authority
  2. multiple projects compete for the same limited resources
  3. resources are generally committed part-time to projects rather than full-time
  4. issue resolution must follow the dept chain of command
  5. project team members are loyal to the functional manager
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13
Q

what is a matrix organization?

A

organizations typically organized along departmental lines, bu resources assigned to project are accountable to project mgr for all work associated with the project.
Team members have two or more supervisors

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14
Q

What two items does the project mgr need to be clear about re: the project resources in a matrix organization

A
  1. outcomes for which team members is accountable to project mgr
  2. outcomes for which team member is accountable to functional mgr
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15
Q

What are three typical characteristics of a matrix org?

A
  1. low to moderate authority for project mgr
  2. mix of full-time and part-time project resources
  3. better interdepartmental communication
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16
Q

What are the three types of matrix organizations?

A
  1. strong matrix
  2. weak matrix
  3. balanced matrix
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17
Q

What are the advantages to project based organizations?

A
  1. team members are co-located
  2. project mgr has high authority level
  3. full-time resources are assigned to the project
  4. loyalty is established with project mgr rather than functional mgr
  5. dedicated project support staff
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18
Q

what are drawbacks to project based organizations?

A

reassigning project team members once project ends

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19
Q

what two steps are involved with validating a project

A
  1. preparing the business case

2. identifying and analyzing the project stakeholders

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20
Q

What are the seven needs or demands that bring about a project?

A
  1. market demand
  2. strategic opportunity/business need
  3. customer request
  4. technological advance
  5. legal requirement
  6. ecological impact
  7. social need
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21
Q

what are some external considerations when implementing a tech-based project

A
  1. legal & regulatory conditions (personal ID info storage)
  2. licensing terms
  3. industry standards
22
Q

What is a business case?

A

a written document that helps exec mgmt and key stakeholders determine the benefits and rewards of a project

23
Q

What sort of justifying details does a business case include?

A
  1. feasibility study
  2. justification
  3. alignment to the strategic plan
24
Q

in what instances is a feasibility needed for a business case?

A

when the proposed project is highly complex, has high potential for risk, or is new type of project the org has never undertaken before

25
Q

what does the justification section of the business case include?

A

describes benefits to org for undertaking project

26
Q

what is a project sponsor?

A

the exec in the org who authorizes the project to begin and is someone who has ability to assign funds an resources to the project

27
Q

what are the steps in validating a project?

A
  1. preparing and validating the business case
  2. identifying stakeholders
  3. then project selection
28
Q

what is a decision model?

A

uses fixed set of criteria agreed on by the project selection committee to evaluate project requests

29
Q

what are the two primary categories of decision models?

A
  1. benefit measurement methods

2. constrained-optimization methods

30
Q

what is a benefit measurement method?

A

a means to compare benefits obtained from project requests by evaluating them using the same criteria

31
Q

what are four common benefit measurement methods

A
  1. cost-benefit analysis
  2. scoring model
  3. payback period
  4. economic model
32
Q

what costs should be included in a cost-benefit analysis?

A

development costs of product/service
marketing costs
tech costs
ongoing support

33
Q

when is cost-benefit model a good choice

A

if project selection decision is based on how quickly project investment will be recouped from either decreased expenses or increased revenue

34
Q

what is the weakness of using cost-benefit analysis

A

it doesn’t account for other important factors, such as strategic value

35
Q

Who is the person responsible for integrating all components of a project and applying various tools and techniques to bring about a successful conclusion to the project

A

project manager

36
Q

what are soft skills?

A

skills used on a daily basis to manage resources, solve problems, meet goals, etc

37
Q
The following activities would be hard or soft skills? 
leadership
listening
organization
time mgmt
planning 
problem solving
consensus building
resolving conflict
negotiating 
team building
A

soft skills

38
Q

what five critical components must be included in a communication strategy?

A
  1. what you want to communicate
  2. how often you’ll communicate
  3. audience receiving the communication
  4. medium used for communicating
  5. monitoring the outcome of the communicaiton
39
Q

What is the role of a project manager?

A

core function is project integration. PM leads project team and oversees all work required to complete project goals to satisfaction of stakeholders.

40
Q

What are the most common project selection methods

A
  1. benefit measurement methods (cost-benefit analysis, scoring models, payback period, ecobomic modles [discounted cash flows, NPV and IRR]
  2. expert judgementd
41
Q

what is the constrained optimization method or model?

A

mathematical model used in complex project requiring detailed understanding of statistics and other math concepts

42
Q

What is a cost-benefit analysis?

A

compares cost to produce product or service to the financial gain (or benefit the org stands to make as a result of executing the project

43
Q

what is a feasibility study?

A

formal endeavor undertaken to determine whether there is a compelling reason to preform the proposed project.
Examines viability of project.
Examines whether it’s feasible, reliable and easily assimilarted into orgs existing structure

44
Q

what is the Project Mgmt Institute (PMI)

A

organization that sets global standard in project mgmt with more than 400K members worldwide

45
Q

what are the 9 Project Mgmt Knowledge Areas

A
  1. project integration mgmt
  2. project scope mgmt
  3. project time mgmt
  4. cost mgmt
  5. project quality mgmt
  6. project HR mgmt
  7. project communication mgmt
    8 project risk mgmt
  8. project procurement mgmt
46
Q

what is a scoring model?

A
  1. a benefit measurement method used for project selection.
  2. contains predetermined list of criteria against which each project is ranked. Each criterion has scoring range and weighting factor.
47
Q

what are the steps in validating a business plan?

A
  1. justification
  2. feasibility
  3. alignment to the strategic plan
48
Q

Formula for NPV using only initial investment and PV of cash inflows

A

PV of cash inflows - initial investment

49
Q

What are the three steps required to complete pre-project setup?

A
  1. identify the project
  2. validate the project
  3. write project charter & obtain approval for the charter
50
Q

what is required to validate a business case?

A
  1. justify the project

2. align it to the strategic plan