Ch 5 - Business + stakeholder obj

Question 1

Examples of business objectives (name 3)

Answer 1

Growth (Profit, sales, reduce cost, etc) 
Market share 
Capital 
Environmental objectives 
employee motivation 
survival 
returns to shareholders

Question 2

Market share % formula

Answer 2

Company sales/total market sales * 100

Question 3

Objective of owners and shareholders

Answer 3

Financial growth and growth of the company

Question 4

Objectives of employees

Answer 4

Performance - job security

Money

Question 5

Objectives of management

Answer 5

Growth of the company
Reputation of the company
Keeping employees motivated

Question 6

Customers’ objectives

Answer 6

Good quality
High value for money
Good customer service

Question 7

Government’s objectives

Answer 7

Taxes

Make sure businesses are following laws

Question 8

Banks’ objectives

Answer 8

Make sure the business can pay the loan and interest on time

Question 9

Community’s objectives

Answer 9

Make sure environment isn’t getting damaged

Business provides employment

Question 10

Public sector business objectives

Answer 10

Service: Provide a service to the public and meet quality targets set by government.

Social: Protect or create employment in certain areas

» Financial: Meet profit targets set by government. Could be reinvested or could be given to government for investment in other things.