Ch 5 Flashcards

1
Q

Human
Resource
Planning

A

Process to ensure that an organization has
people available (employed) who have the right competencies, and that these people are being effectively utilized in the right capacities in order for the company to achieve its desired objectives.

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2
Q

Approaches to HR Planning

A

Trend analysis
Quantitative approach
* Management forecasts
Opinions based on knowledge
* Staffing tables
Graphic representations of internal jobs
* Markov analysis
Tracks pattern of employee movements
* Skills inventory
Information on current employees

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3
Q

Results of HR
Planning

A

Usable information about the
demand for and supply of
employees

Demand and supply also
function of general economy

HR surplus vs. HR shortage

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4
Q

Forecasting the Supply of Internal Candidates

A

SKILLS INVENTORIES SUCCESSION/REPLACEMENT
Skilled employees get promoted to vacant roles

ANALYSIS
find the right employee

MARKOV MODEL
Markov models assume that the probability of an occurring event is dependent only on the current state of a system

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5
Q

Why is HR Forecasting Important?

A

Need sufficient amount of capable ppl to run a company

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6
Q

HR Deficit

A

Too few employees to complete the required
work
* Labour Shortage

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7
Q

HR Deficit Solutions

A
  • Recruitment – new hires
  • Transfers and promotions
  • Focus on retention
  • Sub-contract
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8
Q

HR Surplus

A

Too many employees

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9
Q

HR Surplus Solutions

A
  • Hiring freeze + attrition
  • Early retirement incentives
  • Furlough (reduced work or temporary no work or pay, remain
    employee)
  • Layoffs
  • Downsizing
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10
Q

Recruitment Considerations

A
  • Legal Requirements
  • Bona Fide Occupational Qualification
  • Systemic Discrimination
  • Employment Equity
  • Diversity
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11
Q

Recruitment

A

The process of locating and
encouraging people to apply for jobs

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12
Q

Methods of Locating Qualified Internal Job Candidates

A

Human Resources Management Systems

Succession Planning

Internal Job Posting

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13
Q

Recruiting Outside the Organization

A

Choice depends on labour market and position to be filled.
* Can include a variety of ways such as:
* Advertisements
* Internet
* Social media
* Employment agencies
* Educational institutions

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14
Q

Sources of Information about Applicants

A

Application
forms
Resumés
Interviews

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15
Q

Interviewing Methods

A

One-on-one
* Panel
* Telephone
* Technology-based

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16
Q

Interview Questions

A
  • Structured questions
    Behavioural description interview
    (BDI)
    Situational questions
  • Unstructured questions
    Tell us about yourself
    Why do you want to work here?
    What did you enjoy most about
    your previous job?
17
Q

Interviewer Errors

A

Similar-to-me bias
* Halo effect
* Leading questions
* Telegraphing (convey through body language the “right answer”
* Central tendency
* Contrast effect

18
Q

Employment
Assessments

A

Cognitive ability tests
* Personality and interest inventories
* Emotional intelligence/Emotional and social
competence
* Physical ability tests
* Job sample tests

19
Q

Reliability

A

The degree to which
selection procedures provide
consistent and comparable
outcomes over time

20
Q

Validity

A

How well a selection procedure
measures what it is intended to
measure