Ch 4 The Critical Decision Process Flashcards
________ describes an actual or perceived opposition of values, needs, and interests
conflict
In urgent situations, teams tend to trade accuracy and safety for ________ and efficiency
Speed
Emergency scenes are ________ scenarios
Event-driven
The collection of brain processes that are responsible for planning, cognitive flexibility, abstract thinking, rule acquisition, initiating appropriate actions and inhibiting inappropriate actions, and selecting relevant sensory information.
Cognitive control
A labor intensive exercise that can be very helpful when a team is faced with a problem to solve and plenty of time to solve it
Rule-based analysis
A series of things that front line operators must pay attention to during the event
cue recognition
Quick, effective decision-making by operators when they are faced with complex situations
Recognition primed decision making
__________ produces an emotional response that can sharpen the senses and help team members and leaders develop a curiosity about alternate views
Conflict
___________ are developed for a specific situation and a given set of circumstances
Best practices
Making decisions, regardless of threat, depends on four factors:
- Information
- Experience
- Knowledge
- Urgency
Developing a coherent strategy based on the current understanding of the situation, regardless of whether it is complete
Pattern matching
The practice of regularly evaluating performance allows teams to develop _______, avoid having to relearn strategies, and engage in a more efficient decision process
situational awareness
A critique is primarily analytical, the outcome is known, and a fact set is available for study, whereas the critical decision process is primarily ______
intuitive
Maintaining ________ during the evaluation of critical decisions allows an organization to learn from the event while embracing the real world environment of the field operator.
context
Emergency Scenes are:
event driven scenarios
