Ch 4 - HR planning, recruitment and selection Flashcards

1
Q

What is HR planning

A
  • Anticipating current and future needs
  • Ensure that people are being used effectively
  • Forecast demand and supply for particular types of employees
  • Having the right people with the right skills in the right jobs at the right time
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2
Q

What is Strategic Planning

A

Making decisions about LONG-TERM business objectives

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3
Q

What are the different HR Planning Approaches?

A
  • Trend Analysis: Previous years’ data to make projections about requirements
  • Markov Analysis: Pattern of employee movement –> # or % that remain, are promoted, demoted, transferred, or leave
  • Staffing Tables: Graphic representation of jobs with # of employees (and possible future needs)
  • Management Forecast: Opinions based on managers’ knowledge to determine future needs
  • Skills Inventory: Information on current employees (Education, experience, skills, etc)
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4
Q

What are HR Planning Steps

What do to if Oversupply

What to do if Shortage

A
  1. Forecast demand
  2. Determine supply (Internal & External)
  3. Identify gap
  4. Eliminate Gap

Oversupply: Attrition, job sharing, reduced hours

Shortage: Employee leasing, overtime, increase retention, hiring

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5
Q

What is recruitment and what is its process?

A

Recruitment: locating and encouraging potention applicants to apply for jobs. From within or outside the organization.

Process:

  1. Identify current of future openings
  2. Get job description with job specifications (KSAs)
  3. Determine recruitment method : Within or outside
  4. Conduct recruitment and create a pool of potential applicants
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6
Q

What are the pros and cons of recruiting within the organization?

A

PROS:

  • Rewards current employees for good performance
  • Employees know the organization
  • Serves as motivation for all other employees

CONS:

  • Employees may not have required training
  • May result in discrimination
  • Risk of pairing similar ideas and attitudes
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7
Q

What are the methods to recruit internally?

A
  • HR Management Systems: database of employee records to identify potential candidates
  • Succession Planning: Identify/Develop/Track Key employees and plan for future promotions
  • Internal Job posting: through company board, intranet, newsletter, etc
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8
Q

What are the pros and cons to recruit externally?

A

PROS:

  • New employee brings unique skills needed
  • Increases variety of experiences and perspectives
  • May increase innovation and creativity

CONS:

  • Lack of first hand information about past performance
  • Not familiar with organization as much
  • Organization constraits may prevent from accessing large applicant pool (high costs) (????)
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9
Q

What are the methods to recruit externally?

A
  • Advertisements: Website, journals, TV, billboards, etc
  • Internet: Company website and recruiting websites
  • Employment agencies and head hunters
  • Educational institutions
  • Open houses and job fairs
  • Employee referrals
  • Unsolicited applications
  • Professional organizations
  • Unions
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10
Q

Define Selection, and what does it imply?

A

Selection: is the process of choosing individuals with relevant qualifications and who will best perform on the job.

It implies

  1. assessing applicants’ qualifications
  2. choosing the one most suitable
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11
Q

What are the steps in the selection process?

A
  1. Completion of application form or submission of resume
  2. Initial screening/Interview by HR person
  3. Employment tests
  4. Interview with supervisor or team
  5. Reference check
  6. Hiring decision
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12
Q

What factors influence the decision?

A
  • Organzation culture: how to employee’s role and responsibilities fit within the larger context
  • Organization constraints: policies, finances, recruitment sources, business conditions
  • Job requirements: KSAs needed to perform the job
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13
Q

Practice Question: Elements in an effective HR planning process must include all of the following EXCEPT:

A) balancing supply and demand considerations.
B) performing supply analyses.
C) making forecasts.
D) analyzing statistics.
E) choosing the planning approach(es).

A

D) Analyzing statistics

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14
Q

Practice Question: Recruiting from within may:

A) increase recruiting costs.
B) increase an organization’s technology.
C) inhibit creativity.
D) reduce employee motivation.
E) result in higher salaries.

A

C) Inhibit creativity

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15
Q

Practice Question: Answering the question, “Does this selection method or instrument measure what it is supposed to measure?” is an assessment of:

A) validity of the instrument.
B) aptitude and achievement.
C) reliablity of the instrument.
D) personality and behaviour.
E) value of the instrument.

A

A) Validity of the intrument

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16
Q

Name the 4 sources of information for the selection process

A
  1. Application forms and resumes
  2. Interviews
  3. Tests
  4. Reference checks