CH. 4, CH. 5, CH. 12 Flashcards
Understand what devices are used for comms by hearing impaired persons
TTY Teletype TDD Telecommunications device for the deaf.
What does a fire department communications center compare itself with the human body?
The brain
In the U.S. what percentage of people have access to the 911 system?
Over 96%
What are megahertz?
Radios work by broadcasting electronic signals on certain frequencies, which are designated in units of megahertz
How long should it take the time the call comes in until units are dispatched?
90 seconds
What should telecommunicators need to know in order to institute a dispatch?
The exact location must be obtained so that units can respond directly to the scene
How do calls majority of the time come in to dispatch
Landline and cellular phone
Who recommends the use of plain language?
The National Incident Management (NIMS) and NFPA Standards
How many steps are needed in processing a report
5 major steps
What is time marking
communication prompts the IC to report at set intervals which allows the IC to assess the progress of the incident and decide whether the strategy or tactics should be changed.
Understand what a ALI system is
Automatic Location Identification is a series of data elements that informs the recipient of the location of the alarm
Understand what ANI is
Automatic number identification is a series of alphanumeric characters that informs the recipient of the source of the alarm
Understand TDD is
(TDD) telecommunications device for the deaf
What is a MayDay
Indicates that a firefighter is lost, or is missing, or requires immediate assistance.
What happens when a invalid address is entered into the CAD system
The CAD system will prompt the telecommunicator to ask the caller for more information.
What is a base station
A stationary radio transceiver with an integral AC power supply
What is a Automatic vehicle locator system
Allows you to track the vehicle
What are handheld radios
A portable radio is a hand-held two-way radio small enough for a firefighter to carry at all times
Know the 5 step process of the emergency medical service dispatch
Call receipt, Location validation, classification and prioritization, unit selection, dispatch
What is a direct Line
A telephone that connects two predetermined points
Understand what a duplex
A radio system that is able to simultaneously use two frequencies per channel; one frequency transmits and the other receives messages. Such a system uses a repeater site to transmit messages over greater distance than is possible with a simplex system
What takes priority over all other communications
Emergency message AKA -“Mayday”
What should be checked for when there is no voice of a call off a dispatch
TDD and TTY
What is the Federal Communications Commission
The federal authority that oversees radio communications in the United States.