Ch 4 Flashcards

1
Q

A process planners use, within time and resource constraints, to gather, interpret, and summarize all information relevant to the planning issue under consideration

A

Situational analysis

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2
Q

What does S.M.A.R.T stand for?

A
Specific
Measurable
Attainable
Relevant
Time-bound
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3
Q

The actions or means managers intend to use to achieve organizational goals

A

Plans

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4
Q

Sets of actions to be taken when a company’s initial plans have not worked well or if events in the external environment require a sudden change

A

Contingency plans

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5
Q

A sequence of events especially when imagined; an account or synopsis of a possible course of action or events

A

Scenario

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6
Q

What does SWOT stand for?

A

Strength
Weakness
Opportunity
Threat

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7
Q

A process of assessing how well one company’s basic functions and skills compare with those of another company or set of companies

A

Benchmarking

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8
Q

Focus on a single business in a single industry

A

Concentration

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9
Q

Controlling multiple levels in the supply chain

A

Vertical integration

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10
Q

Expand into areas that play to your core

A

Concentric diversification

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11
Q

Expand into areas outside your core

A

Conglomerate diversification

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12
Q

Build competitive advantage by being efficient and offering a standard, no-frills product

A

Low-cost strategy

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13
Q

Build competitive advantage by being unique in its industry or market segment along one or more dimensions

A

Differentiation strategy

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14
Q

A system designed to support managers in evaluating the organization’s progress regarding its strategy and, when discrepancies, taking corrective action

A

Strategic control system

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15
Q

The capability of an organization to produce an item at an acceptable profit

A

Manufacturability

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16
Q

The capability of an organization to provide a service at an acceptable cost or profit

A

Serviceability

17
Q

Dismantling and inspecting a competitor’s product to discover product improvements

A

Reverse engineering

18
Q

The objective of advancing the state of knowledge about a subject without any near-term expectation of commercial applications

A

Basic research

19
Q

The objective of achieving commercial applications

A

Applied research

20
Q

Converts the results of applied research into useful commercial applications

A

Development

21
Q

The responsibility of a manufacturer has for any injuries or damages caused as faulty product

A

Product liability

22
Q

What are the three R’s of product design?

A

Reduction, Re-using, Recycling

23
Q

Assessment of the environmental impact of a product or service throughout its useful life

A

Cradle-to-Grave Assessment (Life-Cycle Assessment)

24
Q

Examination of the function of parts and materials in an effort to reduce the cost and/or improve the performance of a product

A

Value analysis

25
Q

Extent to which there is an absence of variety in a product, service, or process

A

Standardization

26
Q

Process of producing, but not quite completing, a product or service until customer preferences are known

A

Delayed Differentiation