Ch. 3: The Environment and Corporate Culture

Question 1

organizational environment

Answer 1

all elements existing outside the boundary of the org. that has the potential to affect the org.

Question 2

6 Aspects of the General Environment

Answer 2

1. international
2. economic
3. socio-cultural
4. legal/political
5. natural
6. technological

Question 3

3 ways to adapt to the environment

Answer 3

1. boundary-spanning roles
2. inter-organizational partners
3. joint ventures and M&A

Question 4

4 players in the task environment

Answer 4

1. suppliers
2. customers
3. competitors
4. labor market

Question 5

managing the high-performance culture

Answer 5

• cultural values and business performance
• adaptive values that guide decisions
• encourages individual employee ownership of bottom line results

Question 6

4 types of culture

Answer 6

1. adaptability: fast réponse in a high risk market
2. achievement: high risk w/o the fast pace
3. involvement: participation of employees
4. consistency: stable environment

Question 7

culture

Answer 7

the set of key values, beliefs, understandings and norms shared by members of an organization