CH. 18: Leading Teams Flashcards
1
Q
5 Contributions of Teams
A
- Creativity and Innovation
- Improved quality
- Increased speed of response
- Higher productivity and lower costs
- Enhanced motivation and satisfaction
2
Q
3 Dilemmas of Teams
A
- Free riders
- Reduced independence
- Dysfunctional teams
3
Q
5 Stages of Team Development
A
- forming
- storming
- norming
- performing
- adjourning
4
Q
4 Characteristics of Teams
A
- size
- diversity
- member roles
- socio-emtional role
5
Q
4 Determinants of Team Cohesiveness
A
- team interaction
- shared goals
- personal attraction to the team
- team’s context
6
Q
2 Types of Conflict
A
- relationship
2. task
7
Q
Team Cohesiveness
A
The extent to which members are attracted to the team and motivated to remain in it.
8
Q
2 Results of Team Cohesiveness
A
- morale
2. productivity
9
Q
3 Causes of Conflict
A
- competition over resources
- different goals
- miscommunication
