Ch 3 - Product Design & Process Selection Flashcards

1
Q

manufacturability

A

the ease with which a product can be made

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2
Q

product design

A

the process of defining all of the product’s characteristics

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3
Q

service design

A

the process of establishing all the characteristics of the service, including physical, sensual, & psychological benefits

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4
Q

reverse engineering

A

the process of dissembling a product to analyze its design features

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5
Q

early supplier involvement (ESI)

A

involving suppliers in the early stages of product design

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6
Q

break-even analysis

A

a technique used to compute the amount of goods- company would need to sell to cover its costs

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7
Q

fixed costs

A

costs a company incurs regardless of how much it produces

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8
Q

variable costs

A

costs that vary directly with the amount of units produced

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9
Q

design for manufacture (DFM)

A

a series of guidelines to follow in order to produce a product easily & profitably
1. design simplification
2. design standardization

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10
Q

product life cycle

A

a series of stages that products pass through in their lifetime, characterized by changing product demands over time
I. introduction
2. growth
3. maturity
4. decline

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11
Q

concurrent engineering

A

an approach that brings together multifunction teams in the early phase of product design in order to simultaneously design the product & the process

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12
Q

remanufacturing

A

the concept of using components of old products in the production of new ones

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13
Q

intermittent operations

A

processes used to produce a variety of products with different processing requirements in lower volumes

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14
Q

repetitive operations

A

processes used to produce one or a few standardized products in high volume

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15
Q

project process

A

a type of process used to make a one-at-a-time product exactly to customer specs

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16
Q

batch process

A

a type of process used to produce a small quantity of products in groups or batches based on customer orders or specs

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17
Q

line process

A

a type of process used to produce a large volume of a standardized product

18
Q

Continuous process

A

a type of process that operates continually to produce a high volume of a fully standardized product

19
Q

process flow analysis

A

a technique used for evaluating a process in terms of the sequence of steps from inputs to outputs with the goal of improving its design

20
Q

process flowchart

A

a chart showing the sequence of steps in producing the product or service

21
Q

bottleneck

A

longest task in the process

22
Q

make-to-stock strategy

A

produces standard products & services for immediate sale or delivery

23
Q

assemble-to-order strategy

A

produces standard components that can be combined to customer specs

24
Q

make-to-order strategy

A

produces products to customer specs after an order has been received

25
process performance metrics
measurements of different process characteristics that tell how a process is performing
26
throughput time
average amount of time it takes a product to move through the system
27
process velocity
ratio of throughput time to value-added time
28
productivity
ratio of outputs over inputs
29
utilization
ratio of time a resource is used to time it is available for use
30
efficiency
ratio of actual output to standard output
31
information technology
technology that enables storage, processing, & communication of information within & between firms
32
global positioning systems (GPS)
a type of wireless technology that uses satellite transmission to communicate exact locations
33
radio frequency identification (RFID)
a wireless technology that uses memory chips equipped with radio antennas attached to objects used to transmit streams of data
34
automation
using machinery to perform work without human operators
35
flexible manufacturing systems (FMS)
a type of automated system that combines the flexibility of intermittent operations with the efficiency of repetitive operations
36
numerically controlled (NC) machine
a machine controlled by a computer that can perform a variety of tasks
37
computer-aided design (CAD)
a system that uses computer graphics to design new products
38
computer-integrated manufacturing (CIM)
a term used to describe the integration of product design, process planning, and manufacturing using an integrated computer system
39
3D printing
technology that deposits materials like plastics & metals in thick layers one atop another with the process gradually building up until the object is produced
40
service package
a grouping of physical, sensual, & psychological benefits that are purchased together as part of a service