Ch. 3

Question 1

NFPA 1021

Answer 1

Standard for professional fire qualifications

Question 2

What NFPA standard sets guidelines for Fire Officer I

Answer 2

NFPA 1021

Question 3

What NFPA standard specifies that Fire Officer I, II, III, IV are all considered supervisory personnel

Answer 3

NFPA 1021

Question 4

How does NFPA 1021 define the roles of Fire Officer I/II?

Answer 4

Fire officer I (supervisor) but both Fire officer I/II are expected to fully understand the theory/methods of managing.

Fire officer II (manager)

Question 5

IAFC

Answer 5

International Association of Fire Chiefs

Question 6

Ethics

Answer 6

Also called moral philosophy

Question 7

S.M.A.R.T,

Answer 7

Specific, Measurable, Attainable, Realistic, and Timely

Question 8

360-degree feedback evaluation

Answer 8

An evaluation method that incorporates feedback from multiple sources such as worker, his/her peers, superiors, subordinates, and customers

Question 9

Groupthink

Answer 9

A pattern of thinking that includes self-deception, peer pressure, and conformity to group ethics and values

Question 10

PERT

Answer 10

Program/ Project Evaluation and Review Technique chart, a statistical tool used in project management that is designed to analyze and represent the tasks involved in completing a given project