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Company Officer ( 1-8, 11) > Ch. 1 > Flashcards

Ch. 1 Flashcards

1
Q

NFPA 1021

A

Standard for fire officer professional qualifications

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2
Q

What’s does NFPA 1021 do

A

Sets standard for qualifications to Fire Officer I

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3
Q

NFPA 1001

A

Standard for fire professional qualifications

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4
Q

NFPA 1041

A

Standard for fire service instructor professional qualifications

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5
Q

Leader

A

Person who leads or directs units

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6
Q

Supervisor

A

Person who is responsible for directing the performance of people or employees

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7
Q

Manager

A

Individual who accomplishes organizational objectives through effective and efficient handling of material and human resources

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8
Q

Who directly oversees the application of the agency personnel, training, equipment, and apparatus to the resolution of issues faced by the agency?

A

The Company Officer is the tip of the fire and emergency service “spear,”. directly overseeing the application of the agency personnel, training, equipment, and apparatus to the resolution of issues faced by the agency.

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9
Q

Company Officer Functions:

A

Leadership
Role Model
Giving Advice
Provide representation for members to the administration
Seeking to resolve interpersonal conflicts
Applying counseling or coaching when necessary
Directing the work and ensuring readiness

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10
Q

What is the Most important task for the Company Officer and what must he balance?

A

The Company Officers most important task is to ensure the safety of the unit’s personnel.

The Company Officer must balance the acceptable level of risk to the unit while fulfilling the assigned objectives.

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11
Q

New company officers need to recognize what?

A

Recognize
they are both supervisor and subordinate.
Responsible for members and their actions while on duty
To supervise the unit and effectively complete assigned duties.
expected to represent the administration and ensure compliance with policies, rules, and regulations.

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12
Q

As a subordinate they are expected to?

A

Expected to execute the orders of superior officers

Enforce what other perceive as unpopular/unfair policies or orders.

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13
Q

As a Public Servant, C.O. and members are often ___________ with the public will have with the fire and emergency service of local government.

A

As A Public Servant, C.O. And members of a unit are often the first direct contact with the public will have with the fire and emergency service of local government.

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14
Q

Customer service concepts should be applied to maintain what?

A

Customer service concepts should be applied to maintain positive public perception of the agency.

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15
Q

__________ Is the vital link between the unit and the administration of the organization ?

A

The C.O. Is the vital link between the unit and the administration of the organization

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16
Q

Challenges that a new company officer will encounter consist of learning and applying concepts such as:

A

Challenges:

  • Leadership
  • Ethics
  • Supervision
  • Responsibility
  • Authority
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17
Q

Officers must begin to cultivate what kind of skills needed to ensure that a unit operates safely, effectively, and efficiently

A

Challenges
Leadership: Officers must begin to cultivate the leadership skills needed to ensure that a unit operates safely, effectively, and efficiently

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18
Q

The relation ship from peer/friend will switch to ?

A

The relation ship from peer/friend will switch to supervisor/subordinate

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19
Q

When responding to an emergency, directions must be responded to quickly with appropriate action, when would this authoritative leadership style change?

A

when a subordinate express safety concerns, the need for authoritative leadership may take a secondary role in favor of addressing the concern.

20
Q

New company officer may have to make personal changes to avoid the antagonism, resentful ness, and loss of friendships that can occur if the transition isn’t well managed.
To overcome these challenges, the new officer must:

A

New company officer may have to make personal changes to avoid the antagonism, resentful ness, and loss of friendships that can occur if the transition isn’t well managed.
To overcome these challenges, the new officer must:
• Commit to the responsibilities, duties, and requirements of the supervisory position
• Show loyalty to the organization
• Show loyalty toward company personnel
• Act as a liaison
• Support all types of education and training
• Guard Conversations
• Accept criticism graciously and accept praise, honors, and advancement modestly
• Lead by example
• Praise in public/discipline in private
• Project a professional image

21
Q

What is it when a supervisor and part of the Management structure in the organization, act as a two-way information agent, expressing agency policies, and listening to and passing on reactions to that policy?

A

• Act as a liaison- as a supervisor and part of the Management structure in the organization, act as a two-way information agent, expressing agency policies, and listening to and passing on reactions to that policy.

22
Q

The following individuals may have certain expectations of a new company officer

A

Family
Former peers and firefighters
Administrators
Public

23
Q

In order to take advantage of the opportunities that becoming an officer provides, a new company officer should apply the following approaches

A

In order to take advantage of the opportunities that becoming an officer provides, a new company officer should apply the following approaches:

  • Communicating effectively
  • Apply appropriate supervisory techniques
  • Manage effectively
  • Project a command presence
  • Develop an appropriate leadership style
  • Show respect for others
  • Be loyal to the company, organization, and community
  • Be positive and ethical role model at all times
  • Live by a personal and professional code of ethics
  • Set high yet attainable standards
  • Value diversity in people and situations
  • Praise accomplishments
  • Listen to others
  • Commit to education and training
  • Remain humble
24
Q

A new Company Officer must always remember _________ must be earned?

A

A new Company Officer must always remember respect must be earned.

25
Q

What type of authority must only be used in the most extreme situations and as a last resort?

A

Strict Authority

26
Q

Company officers have responsibilities to subordinates how?

A

Company officers have responsibilities
• Subordinates- adhere to and enforce safety regulations in order to provide a safe working environment; also represent the needs of their subordinates to the organization and provide:

  • Ethical leadership
  • Fair and just supervision
  • Educational and training opportunities
27
Q

What are the Company Officers responsibilities to the Organization?

A

• Organization- administer all policies and procedures of the organization; represent the organization to members of the unit and the public

28
Q

What are the Company Officers Responsibilities to the Public?

A

• Public- provide effective and efficient professional service to the public; be aware that the public provides resources to the organization and that officers are stewards of those resources

29
Q

Company Officers have responsibilities to the following?

A 
Subordinates 
Organization
Public 
Profession 
Family 
Themselves
30
Q

The Company Officer manual addresses the Duties of Company Officer Levels?

A

This manual addresses Level I and Level II

while IFSTA’s Chief Officer manual contains information that apply to Level III and Level IV Fire Officers.

31
Q

According to NFPA 1021, the duties of a Company Officer are divided into general categories, they are?

A

The Duty categories listed in NFPA 1021 are:

  • Human Resource Management
  • Community and Government relations
  • Administration
  • Inspection and investigation
  • Emergency service delivery
  • Health and safety
32
Q

Level I fire officer must be able to perform the following human resource management duties:

A

Level I fire officer must be able to perform the following human resource management duties:

  • Provide effective supervision for both emergency and nonemergency activities
  • Assign tasks
  • Evaluate Personnel performance
  • Provide company-level training activities
  • Administer policies and procedures efficiently and equitably
  • Recommend actions when situations exceed their authority or ability
  • Act as a project manager in certain situations.
  • Provide professional development opportunities for members
  • Initial or assist with personnel transfers, personal benefits (such as annual, sick, injury, and family leaves), changes in those benefits, awards and commendations, disciplinary actions, and labor/management issues (including grievances)
33
Q

Community Relations: Level I Company Officers must be able to ?

A

must be able to respond too citizen inquiries and complaints efficiently and courteously.

must also be able to present public fire and life-safety educational programs to community members.

must realize that the success of any fire and emergency services organization is directly proportional to its community involvement

34
Q

A Level I Company Officer’s duties in an administrative role include

A

A Level I Company Officer Must administer the organization’s policies, procedures, and orders an the unit level.

observes the application of these administrative documents and recommends changes to them as necessary.

maintains records of unit activities and prepares reports based on these records

may also monitor and document the consumption and cost of providing the units resources in order to help prepare the organizations budget.

35
Q

Level I Officer may also be assigned fire and life-safety inspections, which require performing the following duties

A

Level I Officer may also be assigned fire and life-safety inspections, which require performing the following duties

  • Understanding building construction
  • Undertaker and applying the jurisdiction’s building and fire codes
  • Identifying types of hazards and fire protection systems
  • Applying fire and life-safety regulations to all types of occupancies
36
Q

When assigned to a fire suppression incident, Level I officers may also be responsible for the initial fire cause determination or investigation process responsible for initial fire cause determination or investigation process.
That duty requires that the following actions be performed?

A

That duty requires that the following actions be performed:
• Secure the incident scene
• Preserve evidence
• Interview witnesses and emergency personnel
• Notify a fire investigator when the situation warrants it.

37
Q

A level I fire officer may also supervise salvage and overhaul activities
Officers may supervise salvage and overhaul operations at incidents that involved criminal activity, such as acts of terrorism or the operation of illegal drug laboratories

At these incidents, officers should take the following actions?

A

At these incidents, officers should take the following actions.,
• Notify the appropriate laws enforcement agency
• Designate the scene as a crime scene
• Maintain security of the scene until fire investigation personnel arrive

38
Q

The level I officer supervising the first-arriving unit to an incident is responsible for performing what three things?

A

The level I officer supervising the first-arriving unit to an incident is responsible for performing the initial size-is of the situation, establishing the incident command system (ICS), and allocating resources to control the incident.

39
Q

The level I fire officer may also be responsible for what at an Emergency Scene?

A

The level I fire officer may also be responsible for inspecting potentially hazardous sites within the units responsible area, conducting pre-incident planning, and assisting in the creation of pre-incident plans.

40
Q

Upon arrival, the first arriving company officer must develop and initiate what three things in accordance with local policy?

A

Upon arrival, the first arriving company officer must develop and initiate an incident action plan (IAP), an incident safety plan (ISP), and establish the incident command system (ICS) in accordance with local policy.

41
Q

For level I fire officers, ensuring the health and safety of all personnel requires performing the following actions?

A

For level I fire officers, ensuring the health and safety of all personnel requires performing the following actions:
• Apply health and safety standards
• Implement safety-related policies and procedures
• Monitor personnel to ensure that safety guidelines are followed
• Report all situations that involve job related injuries and fatalities
• Acts as a role model by personally adhering to accepted health and safety practices

42
Q

Safety practices are negotiable T/F?

A

Safety policies are nonnegotiable, and the importance of safety cannot be overemphasized

43
Q

In order to gain control of an incident, Company Officers must be able to __________ and ___________ allocate their resources

A

Quickly and effectively

44
Q

As a member of management, a company officer must ?

A

As a member of Management, the officer must perform functions of a first-level supervisor, evaluation personnel, provide training, and develop budget requests, among other duties.

45
Q

The company officer must also be a representative of the unit to the administration, the administration to the unit, and the organization to the public. T / F?

A

True

46
Q

Company officers may be assigned other duties that are not specifically mentioned in NFPA 1021. These duties may include:

A
  • Being assigned to training divisions, medical response units, or specialized rescue or hazardous materials units
  • Performing pre-construction plan reviews
  • Issuing permits or licenses
  • Acting as liaison to other agencies or organizations
  • Report to the local governing body to provide information and advice

Company Officer ( 1-8, 11) (9 decks)

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