Ch 28 Operations and Documentation Flashcards
What is a logical diagram?
shows how the network is setup
What is a physical diagram?
A map of a floor plan of how the cables are routed, a real world
What is Personally identifiable information (PII)
Any representation of information that permits the identity of an individual to whom the information applies to be reasonably inferred by
What is Protected health information (PHI)
PHI as data that relates to the past, present or future health of an individual;
What is the EU General Data Regulation (GDPR)
a legal framework that sets guidelines for the collection and processing of personal information from individuals who live in the European Union (EU).
What is Payment Card Industry Data Security Standard (PCI DSS)
an information security standard for organizations that handle branded credit cards from the major card schemes
What is change management?
an IT practice designed to minimize disruptions to IT services while making changes to critical systems and services.
What is a change board?
a committee that consists of Subject Matter Experts and Managers, who decide whether to implement proposed changes to a project.
What is End User acceptance?
conducted on a product by the end users of the product for approval
What is a backout plan?
the processes required to restore a system to its original or earlier state
What is file level backup?
captures only data of individual folders on the computer. … You can include individual folders into the backup.
What is a image level backup?
takes a snapshot of your entire operating system and all of the data associated with it
OS, drives , data etc
What is backup testing?
the process of assessing the effectiveness of an organization’s software and methods of replicating data for security and its ability to reliably retrieve that data should the need arise
What is cloud storage?
data stored in the clouds
What is low level format?
first type of format that is done on a hard disk. It divides the hard disk into sectors and tracks.
What is standard format?
Erasing file paths
What is drive wipe /overwrite
Writing data onto the drive over and over again to get rid of what was there before
What are three ways to destroy a hard drive?
Degaussing
Shred it
Drill a hole through it
inceneration
What is regulatory and compliance policy
when a business follows state, federal, and international laws and regulations relevant to its operations
What is Acceptable Use Policy?
Defines what you can and cannot do
What is password policy?
sets the rules that passwords for a service must meet, such as length and type of characters allowed and disallowed.
What is inventory management
Accounting for all devices by numbers or asset tags barcodes etc
