Ch 2 Cultivating a Therapeutic Partnership Flashcards
Initial Interview
Health or subjective history
Most important component of the patient examination
Can be therapeutic for patient
Focus the physical examination
Value of the Therapeutic Relationship
What do the patient want
Feel important to the clinician
Be informed
Be treated with compassion
Be a part of the conversation
Participate in their own care
When talking with patients….
Consider body language and tone of voice
Avoid medical jargon
Receptive component
Importance of listening
Action - Requires conscious effort
Perception - Use of active listening skills
Preparation of Setting and Self
Prepare your physical self
-Patient will be watching
-Clothing and jewelry
Prepare your mental and emotional self
-Be prepared for anything
-Recognize personal bias
Meeting Patients Where They Are
Sometimes your agenda has to change:
May be less important to stick to the initial interview agenda
Listen to patient’s fears
Acknowledge and empathize with the situation
Reassure about what positive outcomes might be possible with physical therapy